Our Reviews

Patricia D|2020 Chevrolet Traverse

Confirmed Service Customer

5/9/2025

I already did this survey and expressed how I was JUST ANOTHER NUMBER to get out of the way.

5/11/2025

Patricia, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (920) 471-0898 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

LUXEMBURG, WI

Jody B|2024 Chevrolet Tahoe

Confirmed Service Customer

5/9/2025

Always a great experience!!

5/11/2025

Thank you for choosing Ivan Gandrud Chevrolet, INC. as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

Business Response

GREEN BAY, WI

Kurt W|2019 Chevrolet Traverse

Confirmed Service Customer

5/9/2025

I make the 1 hour drive to Gandrud for my oil changes and tire rotations because I know before I get there that I will receive great service. I am always in and out in the time frame I’m given at checkin.

5/11/2025

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

Katherine T|2025 Chevrolet Equinox

Confirmed Sales Customer

5/9/2025

Great atmosphere

STEPHANIE LANZ

5/11/2025

We are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

Business Response

PESHTIGO, WI

Joanne T|2025 Chevrolet Trax

Confirmed Service Customer

5/9/2025

Very professional and courteous people there. Fast in and out for service. Definitely top of the line !!!!

5/11/2025

Joanne, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

Business Response

GREENLEAF, WI

Josh N|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

5/9/2025

Everyone here is awesome, they actually care about getting their customers what they want at the best value available.

KEVIN BEHM

5/11/2025

Josh, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

GREEN BAY, WI

Donald P|2014 Chevrolet Traverse

Confirmed Service Customer

5/9/2025

very polite and i trust your place

5/11/2025

Donald, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

GREEN BAY, WI

Anthony Y|2023 Chevrolet Corvette

Confirmed Service Customer

5/9/2025

Excellent customer service, quality workmanship!

5/12/2025

Anthony, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DE PERE, WI

Linda S|2024 Chevrolet Equinox

Confirmed Service Customer

5/9/2025

Quick& efficient

5/12/2025

Linda, your wonderful feedback and rating mean a lot to us. If you have any further questions, please give us a call. We're always happy to help!

Business Response

GREEN BAY, WI

Patrick G|2019 Chevrolet Equinox

Confirmed Service Customer

5/9/2025

Quick, efficient service

5/11/2025

Patrick, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

DE PERE, WI

Elise S|2018 Chevrolet Equinox

Confirmed Service Customer

5/9/2025

Awesome experience

5/10/2025

Elise, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

HOBART, WI

David S|2002 Chevrolet Silverado 2500HD

Confirmed Service Customer

5/9/2025

Great customer service

5/11/2025

David, we are very happy to have provided you with such a positive experience! We can't wait to see you again, have a great day.

Business Response

GREEN BAY, WI

Paul V|2024 Chevrolet Traverse

Confirmed Service Customer

5/10/2025

Friendly and fast

5/12/2025

We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GREEN BAY, WI

Gerald B|2023 Chevrolet Colorado

Confirmed Service Customer

5/11/2025

Came in for an oil change.done in 25 minutes. quick and efficient!

5/12/2025

Gerald, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

Business Response

MENOMINEE, MI

Karen J|2025 Chevrolet Malibu

Confirmed Sales Customer

5/12/2025

Easy to do test drive. Up front pricing.

KEVIN CARL BEHM

5/14/2025

Karen, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

BRILLION, WI

Timothy J|2025 Chevrolet 2500HD Silverado

Confirmed Sales Customer

5/13/2025

Our salesman, Will, worked really hard to get us the truck we wanted and in the tight timeline. He was excellent along with other staff at Gandrud dealership.

ANTHONY ALVARENGA

5/14/2025

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DE PERE, WI

Rebecca B|2022 Buick Enclave

Confirmed Service Customer

5/15/2025

Friendly staff. Knowledgeable and quick in the fast lane.

5/16/2025

Rebecca, thank you for your kind review; we are happy to pass along your comments to the team here at Ivan Gandrud Chevrolet, INC. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

GREEN BAY, WI

Scott M|2023 Chevrolet Silverado 1500

Confirmed Service Customer

5/15/2025

The people are friendly helpful and got done what I wanted and answered any questions I had.

5/16/2025

Scott, your satisfaction is important to us, so we want to sincerely thank you for choosing Ivan Gandrud Chevrolet, INC. - Service and we hope to see you again soon!

Business Response

HILBERT, WI

Mary S|2025 Chevrolet Traverse

Confirmed Sales Customer

5/9/2025

Always a great experience, sales team is very friendly.

GREG HATTULA

5/12/2025

Mary, thank you for choosing Ivan Gandrud Chevrolet, INC. as your first choice for all your automotive needs! We look forward to your next visit! Take care!

Business Response

GREEN BAY, WI

Michael P|2023 Chevrolet Silverado 1500

Confirmed Service Customer

5/9/2025

Quick thorough service

5/12/2025

We appreciate you taking the time to leave us this feedback. We hope you have a great day!

Business Response

ESCANABA, MI

Karen S|2025 Chevrolet 1500 Silverado

Confirmed Sales Customer

5/12/2025

KC was great. Very smooth transaction. Gandrud is always professional.

KEVIN BEHM

5/13/2025

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GREEN BAY, WI

Steve W|2022 GMC 1500 Sierra

Confirmed Service Customer

5/12/2025

Only had a tire rotation and oil change done. Asked about oil consumption in my vehicle they confirmed it is consuming oil and recommended oil consumption test. No further details given.

5/13/2025

Steve, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

DE PERE, WI

Nathan T|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

5/13/2025

It was great

SHAWN BURNACH

5/14/2025

We are very happy to have provided you with such a positive experience! We hope you have a great day!

Business Response

SUAMICO, WI

H Marvin R|2025 Chevrolet Colorado

Confirmed Sales Customer

5/13/2025

The sales person (David) was great.

DAVID BURN

5/14/2025

We're happy you found our staff to be so supportive during your experience here at Ivan Gandrud Chevrolet, INC.. If you have any further questions, please give us a call. We're always happy to help!

Business Response

BAILEYS HARBOR, WI

Randall S|2025 Chevrolet Trax

Confirmed Sales Customer

5/15/2025

They did an excellent job!

HOUSE HOUSE

5/16/2025

Randall, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

COLEMAN, WI

Andrew T|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

5/15/2025

Salesman as easy to understand and helpful

JOE FISCHER

5/16/2025

Andrew, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

WITTENBERG, WI

Daniel M|2025 Chevrolet Equinox

Confirmed Sales Customer

5/15/2025

Loved Alex, he’s a great salesman!

ALEXANDER YOUNG

5/16/2025

Daniel, we're happy to hear you had such a great experience with Alex! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

FORESTVILLE, WI

Brian N|2016 Chevrolet 1500 Silverado

Confirmed Service Customer

5/15/2025

Service was great. I was treated well and the service rep did a great kob at helping to ensure that my repairs were covered under my extended warranty.

5/16/2025

Brian, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

WHITELAW, WI

Kristy R|2025 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

5/17/2025

Quick and easy

SHAWN BURNACH

5/19/2025

We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

TWO RIVERS, WI

Michael G|2019 Chevrolet Traverse

Confirmed Service Customer

5/18/2025

Excellent

5/19/2025

Michael, we really appreciate your positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

GREEN BAY, WI

Christopher P|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

5/18/2025

Lots of great help. Alex is the man

5/19/2025

Christopher, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

GREEN BAY, WI

Jodi S|2025 Chevrolet Equinox

Confirmed Sales Customer

5/19/2025

Everyone was very helpful.

GREG HATTULA

5/21/2025

Jodi, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DE PERE, WI

Paul F|2025 Chevrolet Colorado

Confirmed Sales Customer

5/19/2025

It was an easy process that probably was helped because I had an idea what I wanted. I got the vehicle I wanted and Tyler was very helpful.

TYLER SLABY

5/21/2025

Paul, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

MANITOWOC, WI

Bryant C|2024 Chevrolet Silverado 1500

Confirmed Service Customer

5/20/2025

Going to Gandrud is always a stress-free event

5/21/2025

Bryant, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

GREEN BAY, WI

Dale L|2002 Chevrolet Corvette

Confirmed Service Customer

5/20/2025

Brought in my wife's 2002 Corvette convertible to identify a leak on garage floor,while in storage.They determined it was the water pump and replaced it.

5/21/2025

Dale, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

GREEN BAY, WI

Lawrence H|2016 Chevrolet Sonic

Confirmed Service Customer

5/20/2025

Your prices for a simple oil change are way too high ($80).

5/21/2025

Lawrence, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GREEN BAY, WI

Ross K|2016 Chevrolet Colorado

Confirmed Service Customer

5/15/2025

All was well.

5/16/2025

Ross, we really appreciate your feedback! We can't wait to see you again, have a great day.

Business Response

GREEN BAY, WI

Larry T|2025 Chevrolet Equinox

Confirmed Sales Customer

5/15/2025

We were very impressed with Kayden our sales rep. He was helpful with all the paperwork, and walked us through all the features of our awesome vehicle. Everyone we dealt with was kind and helpful.

HOUSE HOUSE

5/16/2025

Larry, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

GREEN BAY, WI

Karin H|2023 Chevrolet Blazer

Confirmed Service Customer

5/19/2025

Got us in quickly. Found nail in tire and was able to fix it all in one visit.

5/19/2025

Thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

STURGEON BAY, WI

Anthony S|2016 Chevrolet Corvette

Confirmed Service Customer

5/19/2025

Always great service .

5/20/2025

Anthony, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

PULASKI, WI

Kris V|2016 Chevrolet Traverse

Confirmed Service Customer

5/20/2025

Great job, as always!!

5/22/2025

Kris, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

GREEN BAY, WI

James R|2015 Chevrolet Traverse

Confirmed Service Customer

5/21/2025

Great fast service

5/22/2025

James, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

Business Response

GREEN BAY, WI

David A|2020 Chevrolet Equinox

Confirmed Service Customer

5/21/2025

communication was good- speed of service was good - waiting area was clean.

5/22/2025

David, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

WHITELAW, WI

Michael G|2025 Chevrolet Colorado

Confirmed Sales Customer

5/21/2025

I recently purchased a new truck that has a lot of new features that I only experienced in some rental vehicles, and the entire experience was pleasant from start to finish. The staff was knowledgeable and helped us understand the new features, friendly, and genuinely helpful throughout the process of answering my questions. They took the time to answer all my questions and made sure I felt confident in our decision. The process was smooth and pleasant, and I drove away feeling very satisfied with both the new vehicle and the service I received. I highly recommend this dealership to anyone in the market for a new or used vehicle; you won't be disappointed!

JOE FISCHER

5/22/2025

Michael, we are very happy we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

Business Response

VALDERS, WI

Kenneth L|2021 Chevrolet 3500HD Silverado

Confirmed Service Customer

5/21/2025

Quick and very nice people

5/22/2025

Kenneth, we're glad everything was completed quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

DE PERE, WI

Alexander S|2018 Chevrolet Traverse

Confirmed Service Customer

5/21/2025

Excellent and fast customer service. The quality of the work performed was awesome.

5/22/2025

Alexander, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

GREEN BAY, WI

Kyle K|2025 Chevrolet Colorado

Confirmed Sales Customer

5/22/2025

I had an amazing time, KC was an absolute pleasure to work with. I would recommend him and the dealership to all my friends and family looks for new vehicles.

KEVIN BEHM

5/23/2025

We are very happy we could provide you with a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Business Response

GREEN BAY, WI

Thomas C|2019 Chevrolet Colorado

Confirmed Service Customer

5/22/2025

Taylor is very knowledgeable and always is very informative!!!

5/23/2025

Thomas, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DE PERE, WI

Krystal S|2023 Chevrolet Traverse

Confirmed Service Customer

5/22/2025

Everyone was helpful and courteous

5/23/2025

Krystal, thank you so much for your positive comments about Ivan Gandrud Chevrolet, INC.! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

GREEN BAY, WI

Brenda K|2023 Chevrolet Silverado 1500

Confirmed Service Customer

5/23/2025

Everyone was very knowledgeable!

5/24/2025

Brenda, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

KEWAUNEE, WI

Mary K|2024 Chevrolet Equinox

Confirmed Service Customer

5/25/2025

They did good job was out pretty fast

5/26/2025

Mary, it is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!

Business Response

DENMARK, WI

Steve P|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

5/26/2025

Aways helpful friendly know what they are doing

5/27/2025

Steve, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GREEN BAY, WI

Bradley A|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

5/27/2025

I ordered a custom truck in December. The salesman assisted with going through the options and pricing. The truck was delayed because of some engine issues and the salesman kept us informed.

TYLER SLABY

5/28/2025

Bradley, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

STURGEON BAY, WI

Richard C|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

5/21/2025

Fast and thorough

5/22/2025

We're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

DE PERE, WI

David G|2024 Chevrolet Silverado 3500 HD

Confirmed Service Customer

5/22/2025

They rotated the tires on my duelly pickup wrong. The inside rims on the duelly are steel and the rest are aluminum. They put the steel rims on the front of the truck. After driving a while I noticed a vibration so made an appointment. After 3 hours and taking the shop Foreman for a ride he figured it out. The technician didn't know. I believe that I should get compensated for my time and their mistake.

5/23/2025

David, thank you for reaching out to us. We regret to hear about the situation you have described. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (920) 471-0909. We look forward to hearing from you.

Business Response

KAUKAUNA, WI

Jo Anne A|2019 Chevrolet Equinox

Confirmed Service Customer

5/22/2025

Everything was good

5/23/2025

Jo, your satisfaction is important to us, so we want to sincerely thank you for choosing Ivan Gandrud Chevrolet, INC. and we hope to see you again soon!

Business Response

DE PERE, WI

Gail D|2024 Chevrolet Traverse

Confirmed Service Customer

5/22/2025

Fast friendly service

5/23/2025

Gail, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

GREEN BAY, WI

Susan S|2014 Chevrolet Equinox

Confirmed Service Customer

5/23/2025

Usually I am met outside the garage for the oil change. Had to go inside and one of the technicians pointed me over to a girl at a desk that was on her phone. She promptly waited on me. I mention it only because it was unusual. Also another unusual event was that my air filters were not checked. A little thing bit gain, not what I was used to when getting my car serviced.

5/25/2025

Susan, your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please give us a call at (920) 471-0898 so we can discuss your experience further. We look forward to hearing from you.

Dennis S|2025 Chevrolet Trax

Confirmed Sales Customer

5/28/2025

Tanner did a very good job, informing all the ins and outs of are vehicle.

TANNER WARD

5/29/2025

Dennis, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GREEN BAY, WI

Mary O|2016 Chevrolet Equinox

Confirmed Service Customer

5/29/2025

I went in for an oil change and left with a new (certified used) SUV. I should have looked at the cars before spending money on an oil change. Haha

5/30/2025

Mary, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

Business Response

NEW FRANKEN, WI

Allen K|2015 Chevrolet City Express

Confirmed Service Customer

5/29/2025

Happy with the service.

5/30/2025

Allen, your satisfaction is important to us, so we want to sincerely thank you for choosing Ivan Gandrud Chevrolet, INC. - Service and we hope to see you again soon!

Business Response

GREEN BAY, WI

Timothy M|2021 Chevrolet Colorado

Confirmed Service Customer

5/28/2025

very good service.

5/29/2025

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GREEN BAY, WI

Ryan B|2019 GMC 1500 Sierra

Confirmed Service Customer

5/28/2025

I had to take my vehicle to the dealership multiple times, enduring substantial delays and miscommunication on their part. During the last visit, it took them 2.5 weeks to finish the repairs. Upon retrieving the vehicle, my son discovered that his seatbelt was not functioning, which is a major safety issue. Thankfully my son said something and just didn’t put the non working seat belt on. Furthermore, both sides of the back interior were severely scratched during the window replacement. It is incredibly frustrating that such damage occurred at a dealership, but what is even more frustrating is that they knowingly left the vehicle with this damage and significant safety concerns, expecting me not to notice.

5/29/2025

Ryan, we regret to hear that you had this experience with us. We would like the opportunity to make this up to you. Please contact our manager at (920) 471-0898 so we can make your experience a positive one.

Business Response

GREEN BAY, WI

Sharon B|2025 Chevrolet Equinox

Confirmed Service Customer

5/28/2025

Erica did a wonderful job on figuring out what was wrong & getting it fixed quickly! My frustration is that I have a 2025 Equinox that I got in December & have had to have it serviced 3 times already. So much for having a new vehicle & thinking you won’t have any problems!

5/29/2025

Sharon, your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please give us a call at (920) 471-0898 so we can discuss your experience further. We look forward to hearing from you.

Business Response

GREEN BAY, WI

Brett G|2021 Chevrolet Trailblazer

Confirmed Service Customer

5/28/2025

Did good job

5/29/2025

Brett, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

Business Response

PEMBINE, WI

Chris W|2000 Chevrolet Express Cargo Van

Confirmed Service Customer

5/28/2025

I asked for three items to be repaired: 1. To reconnect the air conditioning to the back of my van that Auto Aces disabled in 2020 when I was going to sell it as a possible cargo van; 2. Replace the engine air filter; 3. Replace the map/reading light bulbs. Instead I get a phone call back from Ryan saying their inspection found all kinds of other issues including replacing entire front wheel steering system, head gaskets, oil pan gaskets, pumpkin gasket, all adding up to $4,842.24 in extra work. And their shop boss declined to work on my vehicle. Funny that my van sat unused for two years on my concrete driveway and there was not a single drop of anything even when I would run it to keep the battery fresh. The only time I had a major leak was when I was checking the brake lights and my brake pedal went to the floor board. I had brake fluid pouring from under the driver’s door which was where the brake distribution block was. I had Auto Aces on Velp replace all brake lines with new steel lines. I drove this vehicle and if I needed so much work needed for an entire steering rack, pitman, idler arm, outer tire rods steering gear box then how the hell does my van drive straight as an arrow going 70 MPH without shaking or wheels toe in or out? You must think I’m an idiot or just stupid. You lost my business including buying any vehicles.

5/29/2025

Chris, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would like the opportunity to make this up to you. Please contact our manager at (920) 471-0898 so we can make your experience a positive one.

Business Response

GREEN BAY, WI

John S|2025 Chevrolet 1500 Silverado

Confirmed Sales Customer

5/29/2025

Tyler in sales was helpful and knowledgeable. Gandrud had the exact vehicle is was looking for.

TYLER SLABY

5/30/2025

John, thank you for your kind review; we are happy to pass along your comments to the team here at Ivan Gandrud Chevrolet, INC.! We sincerely value your business and look forward to your next visit!

Business Response

GREEN BAY, WI

Molly T|2025 Chevrolet Trax

Confirmed Sales Customer

6/1/2025

I was welcomed with open arms! As a first time car buyer, they found me my perfect vehicle! I drove over 3 hours for my dream car and they had everything ready when I got there. They were so very helpful with questions that’s i had. Greg was amazing and incredibly helpful even after I had got the vehicle!!!!

GREG HATTULA

6/3/2025

We're happy you found our staff to be so supportive during your experience here at Ivan Gandrud Chevrolet, INC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

NEILLSVILLE, WI

Alice H|2014 Chevrolet Equinox

Confirmed Service Customer

6/1/2025

Everytime a tech touches my car there is another problem that occurs after they supposedly fix it

6/3/2025

We regret your most recent visit with us was not up to the standards we strive for. We would like the opportunity to address your concerns. Please reach out to us directly at (920) 471-0898 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

GREEN BAY, WI

James R|2015 Chevrolet Traverse

Confirmed Service Customer

6/1/2025

Service was done, fast and courteous

6/3/2025

We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GREEN BAY, WI

Dale L|2002 Chevrolet Corvette

Confirmed Service Customer

6/1/2025

Brought my wife's 2002 Corvette Convertible in to check out a leak while it was in storage.I wanted Gandrud to work on it because they specialize in working on Corvettes.They identified the problem and corrected it.

6/3/2025

Dale, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

Business Response

GREEN BAY, WI

Larry R|2015 Chevrolet Corvette

Confirmed Service Customer

6/2/2025

Appointment time completion times all very accurate service department is number one.

6/3/2025

Larry, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

Business Response

WABENO, WI

Daniel C|2021 Chevrolet Blazer

Confirmed Service Customer

6/2/2025

excellent place to get service done on your vehicle. vary good job was done

6/3/2025

Daniel, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

Business Response

GREEN BAY, WI

Marsha H|2025 Chevrolet Trailblazer

Confirmed Service Customer

6/2/2025

Camera not working. Put new one in. But had to order it . It took two weeks and i had to call to see if it was in.

6/3/2025

Marsha, thank you for taking the time to leave us your feedback. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (920) 471-0898.

Business Response

GREEN BAY, WI

Clayton H|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

6/2/2025

Service advisor Ryan made for a pleasant and efficient experience with good communication and smooth experience.

6/5/2025

Clayton, we're happy you found our staff to be so supportive during your experience here at Ivan Gandrud Chevrolet, INC.. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

DE PERE, WI

Wesley P|2025 Chevrolet Traverse

Confirmed Sales Customer

6/3/2025

And everything was great. They found me the car exactly. I wanted all right.It was one of the greatest experiences

KEVIN CARL BEHM

6/4/2025

Wesley, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SUAMICO, WI

Wendy M|2022 Chevrolet Blazer

Confirmed Service Customer

6/3/2025

The 2 advisors that helped me with the service of my vehicle, Leandra and Erica, were awesome! Very friendly and helpful in making the tire issue I had less stressful.

6/4/2025

We are glad we could help! If you have any further questions, please give us a call. We're always happy to help!

Business Response

GREEN BAY, WI

Bruce P|2025 Chevrolet Blazer

Confirmed Sales Customer

6/4/2025

I was treated courteously and professionally the entire transaction.

KEVIN CARL BEHM

6/5/2025

Bruce, your satisfaction is important to us, so we want to sincerely thank you for choosing Ivan Gandrud Chevrolet, INC. and we hope to see you again soon!

Business Response

SHEBOYGAN, WI

Celine R|2016 Chevrolet Equinox

Confirmed Service Customer

6/4/2025

Needed tires and front breaks for sure, but had them check out rears and could of went longer but did it all while it was there. There friendly and listen to you and tell you what needs to be done, and you either say yes or no, they don't push on subjects.. Got a loaner for the day which was very nice.. will continue to go there... only issue I have is when they move my car out and I go to leave they need to not move the customers seat.. lol

6/5/2025

Celine, your satisfaction is important to us, so we want to sincerely thank you for choosing Ivan Gandrud Chevrolet, INC. - Service and we hope to see you again soon!

Business Response

SOBIESKI, WI

Dennis V|2003 Chevrolet TrailBlazer

Confirmed Service Customer

6/8/2025

It was busy when I got there but my vehicle was completed faster than I expected which is always good. The attendant in charge kept me informed and discussed the findings with me.

6/10/2025

Dennis, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

GREEN BAY, WI

James L|2020 Chevrolet Equinox

Confirmed Service Customer

6/8/2025

Oil change and tire rotation was finished in less than an hour.

6/10/2025

James, your satisfaction is important to us, so we want to sincerely thank you for choosing Ivan Gandrud Chevrolet, INC. and we hope to see you again soon!

Business Response

GREEN BAY, WI

Bryan M|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

6/10/2025

Great service

6/11/2025

Bryan, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

SUSSEX, WI

Eduardo O|2016 Chevrolet Equinox

Confirmed Service Customer

6/10/2025

Nick was excellent.

6/11/2025

Eduardo, your satisfaction is important to us, so we want to sincerely thank you for choosing Ivan Gandrud Chevrolet, INC. and we hope to see you again soon!

Business Response

GREEN BAY, WI

Rick A|2015 Chevrolet Tahoe

Confirmed Service Customer

6/10/2025

Fantastic young lady in the oil change area. Every time i come there she’s polite and helpful

6/11/2025

Rick, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

GREEN BAY, WI

Larry J|2017 Chevrolet 1500 Silverado

Confirmed Service Customer

6/10/2025

I am totally satisfied with my visit

6/11/2025

Larry, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

KAUKAUNA, WI

Stephanie W|2022 Chevrolet Equinox

Confirmed Service Customer

6/10/2025

Just had oil changed. They were quick and friendly.

6/11/2025

Stephanie, we're glad everything was completed quickly and to your satisfaction! We hope to see you soon!

Business Response

SHAWANO, WI

Robert S|2024 Chevrolet Colorado

Confirmed Service Customer

6/13/2025

Very nice to work with

6/13/2025

Robert, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

DENMARK, WI

Kenneth W|2025 Chevrolet 2500HD Silverado

Confirmed Sales Customer

6/13/2025

All good everything explained well

GREG HATTULA

6/15/2025

Kenneth, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

RICE LAKE, WI

Stefanie B|2024 Chevrolet Traverse

Confirmed Service Customer

6/13/2025

FIXED 1 ISSUE THAT WAS BROUGHT UP WHEN I DROPPED CAR OFF. HOWEVER, NEED TO WAIT FOR PARTS THAT HAD TO BE ORDERED. I SET UP APPT 2.5 WEEKS PRIOR FOR A KNOWN ISSUE WITH THE 2024 TRAVERSE HEAD RESTS. WHY THE HELL WERE PARTS NOT ORDERED IMMEDIATLY??? NOW I NEED TO WASTE ANOTHER DAY BRINGING CAR IN AND NO LOANER HAS EVER BEEN OFFERED

6/15/2025

Thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (920) 471-0898 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

GREEN BAY, WI

Dennis H|2024 Chevrolet Equinox

Confirmed Service Customer

6/13/2025

The service advisor was great. Fast service. The cashier that checked me out was the best service I have seen.

6/15/2025

Dennis, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

FISH CREEK, WI

Roger S|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

6/2/2025

Very easy to work with The person I was there to see was upfront, and the other people there just hopped in and took care of me. The team work was very refreshing

6/3/2025

We're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LUXEMBURG, WI

Jeff D|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

6/2/2025

Service was fast Steve was courteous and professional

6/3/2025

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

GREEN BAY, WI

Mary N|2025 Chevrolet Silverado 1500

Confirmed Service Customer

6/3/2025

Ryan was great and the service was relatively quick.

6/4/2025

Mary, thanks for highlighting some of our staff who helped make this such a great experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

LITTLE CHUTE, WI

Richard K|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

6/11/2025

Met upon arrival and explained my appointment details, with a smile

6/12/2025

We appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

Business Response

SURING, WI

Thomas T|2016 Chevrolet Malibu

Confirmed Service Customer

6/12/2025

Oil change done in a timely manner.

6/13/2025

Thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

DE PERE, WI

Mike W|2009 Chevrolet Trailblazer

Confirmed Service Customer

6/13/2025

oil change

6/15/2025

Mike, we really appreciate your positive review! We can't wait to see you again, have a great day.

Business Response

DE PERE, WI

Jacob S|2015 Chevrolet Traverse

Confirmed Service Customer

6/13/2025

Everything went smoothly.

6/16/2025

Jacob, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

LUXEMBURG, WI

John V|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

6/13/2025

David was great. Very helpful and easy to work with.

DAVID BURN

6/16/2025

John, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GREEN BAY, WI

Kenneth S|2019 Chevrolet Traverse

Confirmed Service Customer

6/13/2025

Stopped in for a pit stop and a tire rotation. Excellent service

6/16/2025

Kenneth, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

GREEN BAY, WI

Diana W|2023 Chevrolet Traverse

Confirmed Service Customer

6/16/2025

Excellent servicr

6/17/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

PULASKI, WI

Mandy A|2013 Chevrolet Malibu

Confirmed Service Customer

6/13/2025

Each department I had spoken 2 on the phone were very helpful & friendly, answered all my questions. Even when I picked up my car the staff inside also friendly. Great job & this is why I as a customer keep coming back

6/15/2025

Mandy, we're happy you found our staff to be so supportive during your experience here at Ivan Gandrud Chevrolet, INC.. If you have any further questions, please give us a call. We're always happy to help!

Business Response

OCONTO FALLS, WI

Paul R|2018 Chevrolet 2500HD Silverado

Confirmed Service Customer

6/16/2025

Erica is simply the best! She's always helpful above and beyond, and I look forward to seeing her every time I'm in for an oil change or anything. On the other hand, (not related to Erica at all) the ONLY reason I even bring my truck there is because it's still under warranty. Otherwise it's a constant struggle of trying to figure out if they're just trying to make money off of me or not. I don't trust the guys who've worked on my truck. My cousin owns Simonar Shell and I've already brought my truck to him to verify what Gandrud is trying to sell me, and every time he says "Nope, don't waste your money" I'm not sure if it's because I'm a woman or if this happens to everyone but either way, it's wrong. I don't randomly have $800 to throw away just one one guys recommendation. We live on a tight budget, I must be very careful with every expense. Once my warranty is up I don't think even Ericas excellence can keep me there.

6/18/2025

Paul, thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to discuss this with you. Please reach out to us at (920) 471-0909 at your earliest convenience to discuss how we can turn your experience into a positive one.

Business Response

LUXEMBURG, WI

Kevin P|2018 Chevrolet 2500HD Silverado

Confirmed Service Customer

6/16/2025

Staff was quick, courteous, and professional.

6/17/2025

Kevin, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GREEN BAY, WI

Gwen H|2018 Chevrolet Equinox

Confirmed Service Customer

6/17/2025

They got my car in for oil change and replaced my front windshield wipers.

6/18/2025

Gwen, thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

GREEN BAY, WI

Jeffrey V|2025 Chevrolet Silverado 1500

Confirmed Service Customer

6/18/2025

Service was completed, They questioned my custom valve stem caps regarding checking tire air pressure and failed to check electronics for updates.

6/19/2025

Jeffrey, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (920) 471-0898 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

GREEN BAY, WI

Melissa N|2025 Chevrolet Equinox

Confirmed Service Customer

6/18/2025

Everyone is nice, very helpful, knowledgable. Thank you!

6/19/2025

Melissa, we're glad to hear you found our staff was so knowledgeable and helpful! If you're ever in need of more help, please let us know!

Business Response

LITTLE SUAMICO, WI

David V|2026 Chevrolet Equinox

Confirmed Sales Customer

6/18/2025

Everyone was very helpful and courteous when dealing with us. Alex did everything he could to make our car buying experience enjoyable.

ALEXANDER YOUNG

6/19/2025

David, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

GREEN BAY, WI

Mike D|2021 GMC 1500 Sierra

Confirmed Service Customer

6/18/2025

excellent

6/19/2025

Mike, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

KEWAUNEE, WI

Craig S|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

6/18/2025

Very pleasant and helpful staff

6/19/2025

Craig, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

MENOMINEE, MI

William D|2024 Chevrolet Colorado

Confirmed Service Customer

6/19/2025

Well done ,quick great service

6/20/2025

William, we're glad everything was completed quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

GLADSTONE, MI

David S|2010 Chevrolet Camaro

Confirmed Service Customer

6/19/2025

Great customer service by David

6/20/2025

David, thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

Business Response

GREEN BAY, WI

Mary Kathryn D|2025 Chevrolet Equinox

Confirmed Sales Customer

6/19/2025

David and Mark were great! Super helpful!

DAVID BURN

6/20/2025

Mary, thank you so much for your positive comments about Ivan Gandrud Chevrolet, INC.! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

LUXEMBURG, WI

Paul D|2023 Chevrolet Silverado 1500

Confirmed Service Customer

6/20/2025

Got us in right away without an appointment. Excellent service and friendly staff.

6/23/2025

Paul, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

PEMBINE, WI

Ashley D|2021 GMC 1500 Sierra

Confirmed Service Customer

6/20/2025

Love

6/23/2025

Ashley, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ABRAMS, WI

Roger F|2018 Chevrolet Traverse

Confirmed Service Customer

6/20/2025

The new chairs are very uncomfortable, short people have a had time sitting in them!!!

6/23/2025

Roger, thank you for taking the time to leave us feedback about your experience with us. Thank you for leaving feedback. Please reach out to us at (920) 471-0898 so we may identify ways to improve your experience.

Business Response

LITTLE SUAMICO, WI

Donald P|2014 Chevrolet Traverse

Confirmed Service Customer

6/16/2025

the first place i think of for my car

6/18/2025

Donald, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

GREEN BAY, WI

Joseph S|2025 Chevrolet Colorado

Confirmed Sales Customer

6/18/2025

Wasn’t pushy in the deal. Gave me a great trade in price. Had a problem with title on trade in, patiently helped me out.

DAVID BURN

6/19/2025

Joseph, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

GREEN BAY, WI

Mary L|2016 GMC Terrain

Confirmed Service Customer

6/19/2025

Very much on time and informative. Excellent service.

6/20/2025

Mary, we really appreciate your positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

AMBERG, WI

Brandon O|2015 Buick Verano

Confirmed Service Customer

6/19/2025

A great place to go! Friendly staff!

6/20/2025

Brandon, we are very happy to have provided you with such a positive experience! We hope to see you soon!

Business Response

DE PERE, WI

Steven S|2026 Chevrolet Equinox

Confirmed Sales Customer

6/20/2025

David burns was great kept informed about delivery . Explained features upon delivery

DAVID BURN

6/23/2025

Steven, we're happy to hear you had such a positive experience with David! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

DENMARK, WI

Dean K|2023 Chevrolet Equinox

Confirmed Service Customer

6/20/2025

Quick and complete

6/23/2025

It is great to hear everything was done quickly and to your satisfaction! We look forward to your next visit! Take care!

Business Response

DENMARK, WI

Petula R|2024 Chevrolet Trailblazer

Confirmed Service Customer

6/21/2025

After oil change and tire rotation have to go back because of a light that came on that wasn’t on when I got there

6/23/2025

Petula, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (920) 471-0898 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

CASCO, WI

John O|2025 Chevrolet Colorado

Confirmed Sales Customer

6/21/2025

Very good going to send my daughter there

TANNER WARD

6/23/2025

John, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

GREEN BAY, WI

Kris V|2016 Chevrolet Traverse

Confirmed Service Customer

6/21/2025

Quick service, friendly staff

6/23/2025

Kris, your satisfaction is important to us, so we want to sincerely thank you for choosing Ivan Gandrud Chevrolet, INC. and we hope to see you again soon!

Business Response

GREEN BAY, WI

Elizabeth K|2025 Chevrolet Traverse

Confirmed Sales Customer

6/20/2025

Everyone was very knowledgeable and friendly.

STEPHANIE LANZ

6/23/2025

Elizabeth, we're glad to hear you found our staff was so knowledgeable and friendly! We do hope we can be of assistance in the future. Take care!

Business Response

MALONE, WI

Brenda B|2021 Chevrolet 2500HD Silverado

Confirmed Service Customer

6/20/2025

I came in for a 45,000 mile tune up and a 21 point inspection. Everything went very well and the service was quicker than I thought. The shuttle service guy, John Gutschow was fabulous. Keep up the good work. I also appreciated receiving the mailer coupon to receive 10% off my bill!

6/23/2025

Brenda, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

NEW FRANKEN, WI

Ronald C|2025 Chevrolet Traverse

Confirmed Sales Customer

6/20/2025

My sales rep was helpful and knowledgeable.

GREG HATTULA

6/23/2025

Ronald, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

SHAWANO, WI

Dennis P|2025 Chevrolet Blazer

Confirmed Sales Customer

6/21/2025

It was a great experience, we have been coming to Gandrud since 2012

CARTER HOLLATZ

6/23/2025

Our staff is committed to providing each of our clients with the best automotive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

Business Response

STURGEON BAY, WI

Jan M|2025 Chevrolet Equinox EV

Confirmed Sales Customer

6/21/2025

no pressure best price by over $5000 Greg did great job with everything . I will be referring him to all I know looking to buy a new vehicle . Thanks again!

GREG HATTULA

6/23/2025

Jan, your satisfaction is important to us, so we want to sincerely thank you for choosing Ivan Gandrud Chevrolet, INC. and we hope to see you again soon!

Business Response

GREEN BAY, WI

Amanda H|2018 Chevrolet Traverse

Confirmed Service Customer

6/21/2025

Good Morning, Unfortunately my husband and I did not have a good experience and unfortunately this has not been the first time. We have been customers of gandrud for over ten years. My husband and I both work in customer service. I am a nurse and he works for festival. I would never treat my patients they way we were treated. This is in regards to the service department and sales department. We were treated like our business didn't matter. As if Gandrud could care less if they got our business or not. Having a vehicle that doesn't start is a scary thing especially from a financial standpoint. Lots of things go through a person's mind. How much will this cost? Can I afford this? How do I afford this? Is this worth getting fixed or not? We knew when we brought the vehicle in that there was a high chance we were more than likely trading it in due to the amount of money we have put into the vehicle already this year. It was recently serviced with you for brakes where we paid $864 just in April. It has been in so many times since we bought it three years ago. I understood when I brought it in what the initial diagnostic fee. However, I was not aware that it was an hourly fee to find out what was wrong with my vehicle. It was also implied that it was my husband's fault because he installed the battery himself. Please don't do that it's insulting. We do that because we can't afford to have service done with you and only come when we absolutely need to. While we waited to find out the issue of our vehicle which I believe we got there around 11 we worked with the sales time on what a trade in would look like and possibly a different vehicle. We were initially told 18-20 grand for our Traverse. When we finally found out the issue which came at about 4? Maybe later we were told the total would be about $600 to fix including the time that had already gone into it. The sales time took that number deducted it and gave us a value of 15,500. It also took almost an hour just to get a trade in value for our vehicle even though it had already been there all day. We were ready to purchase a new vehicle and trade in our old one. We called the next morning to come and get our vehicle so we could clean it out and come back that evening. We were told not to pay anything because it was figured in our trade in unless we decided not to trade it in we would be responsible for the diagnostic. Great. Totally get that. When we got it back and don't get me wrong we have five kids I am aware it was by no means clean. However it was clear that our vehicle had been gone through trying to find the problem and it was an even bigger mess. Also our DVD player was disconnected and is no longer working. My husband and I decided to pull out of the trade and he went to pay the diagnostic fee and he was charged $410! I'm sorry but that's insane. It's not our fault that it took so long to find the problem. However to pay $410 for nothing is ridiculous. I guess it they wanted to continue to charge hourly and it took that long we should of been made aware. It also makes zero sense when you consider the total was only $600. That means it cost less to fix the problem than to dig through our vehicle? Plus we got it back in a mess and a disconnected DVD player that we have no idea how to reconnect. I called to question the amount and was basically shut down. There was no working with us on anything. Please forward this on to all the appropriate departments as we know this was not all on the service department. Does Gandrud take no pride in customers who have been with them for years. I personally work with someone who is also a customer and know that because he daughter worked there in the past she is treated differently and does not get walked over. She doesn't get overcharged and is always serviced in a timeful manner.

6/23/2025

Amanda, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (920) 471-0898 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

GREEN BAY, WI

Dean L|2025 Chevrolet Silverado 1500

Confirmed Service Customer

6/23/2025

Tanner and the team were exceptional

6/25/2025

Dean, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

FOND DU LAC, WI

John G|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

6/23/2025

3rd vehicle I've bought there. 100% trust. And you did it again. Black and white ..no bs. Just took care of business.

STEPHANIE LANZ

6/25/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

STEPHENSON, MI

Steven H|2021 Chevrolet Tahoe

Confirmed Service Customer

6/21/2025

I brought my Tahoe in on 10/28/25 (SO 818542) to diagnose a constant whistling noise. One of your technician's went for a ride with me and verified the noise with David. The technician that worked on the car stated "Not able to duplicate concern". I recently brought back the Tahoe (6/16/25, SO 843680) with the same issue. This time, the technician found the idler pulley loose and a damaged belt. As you know, if this belt had broken, it could have caused severe damage to my vehicle. It causes me to question the quality of your technicians to diagnose problems like this.

6/23/2025

We appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would like the opportunity to address your concerns. Please reach out to us directly at (920) 471-0909 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

GREEN BAY, WI

Kirby Q|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

6/21/2025

Derik was great to work and mark was also great to work derk did not pressure me on anything he took time explaining the truck and everything to me would buy from again and recommend to other people to go there first

DERIK KENNEDY

6/23/2025

We're happy you found our staff to be so supportive during your experience here at Ivan Gandrud Chevrolet, INC. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DENMARK, WI

Todd M|2021 GMC 1500 Sierra

Confirmed Service Customer

6/22/2025

I've bought several vehicles from here. Service had always been good

6/23/2025

Thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GREEN BAY, WI

Ken D|2017 Chevrolet Colorado

Confirmed Service Customer

6/23/2025

Staff was very nice. Service was done quickly.

6/24/2025

Ken, we're glad everything was completed quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

GREEN BAY, WI

Ronald G|2025 Chevrolet 1500 Silverado

Confirmed Sales Customer

6/24/2025

Although I don't care about the 'salesman for life' at Gandrud, both individuals who helped me from sales were great. I was able to end up with a vehicle I am very proud to drive.

GREG HATTULA

6/25/2025

Ronald, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DENMARK, WI

Mark M|2016 Chevrolet Trax

Confirmed Service Customer

6/25/2025

Erica was very helpful. She helped me come up with a game plan to get my car to you guys then shuttle home. She texted me updates all day letting me know the scoop.

6/25/2025

Mark, thank you for your kind review; we are happy to pass along your comments to the team here at Ivan Gandrud Chevrolet, INC. - Service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DE PERE, WI

Leah O|2025 Chevrolet Equinox EV

Confirmed Sales Customer

6/24/2025

Alex was great to work with

ALEXANDER YOUNG

6/25/2025

Leah, we're happy you found our staff to be so supportive during your experience here at Ivan Gandrud Chevrolet, INC.. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

GREEN BAY, WI

Mark M|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

6/24/2025

Very nice and easy to deal with.

ALEXANDER YOUNG

6/25/2025

Mark, we're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

LAONA, WI

Aaron D|2020 Chevrolet Traverse

Confirmed Service Customer

6/24/2025

Great service once again. David S is always knowledgeable and professional. I paid my bill and he still waived me over to shake his hand, even though he was on the phone. I appreciated that.

6/25/2025

Aaron, we're glad to hear you found our staff was so knowledgeable and helpful! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

SUAMICO, WI

Annette P|2020 Buick Envision

Confirmed Service Customer

6/25/2025

Forgot my coupons at home. Your dealership mail to me monthly and since purchase all oil changes at your deal ship. At checkout person would not honor my request of discount. Maybe these could be sent electronically then I could access from phone.

6/25/2025

Annette, we appreciate you taking the time to leave us this feedback. Thank you for bringing this to our attention. We will use your comments to refine our efforts.

Business Response

DE PERE, WI

Jenna K|2026 Chevrolet Equinox

Confirmed Sales Customer

6/25/2025

We worked with Stephanie Lanz through out the process of trading our vehicle in and leasing a new one, and she made our experience amazing! She helped answer any questions we had and helped us find the right vehicle for us!

STEPHANIE LANZ

6/26/2025

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

Business Response

DENMARK, WI

Robert F|2021 Chevrolet Equinox

Confirmed Service Customer

6/25/2025

Gandrud always gives great service

6/26/2025

Thank you for choosing Ivan Gandrud Chevrolet, INC. - Service as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

Business Response

STURGEON BAY, WI

Steven K|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

6/26/2025

Very attentive advisor, everyone was friendly

6/27/2025

Steven, we're happy you found our staff to be so supportive during your experience here at Ivan Gandrud Chevrolet, INC.. Thank you again for choosing Ivan Gandrud Chevrolet, INC. and we hope to see you again.

Business Response

DENMARK, WI

Joseph E|2015 Chevrolet Equinox

Confirmed Service Customer

6/26/2025

Service was performed as expected and inspection was completed with advisories for future service.

6/27/2025

Joseph, your satisfaction is important to us, so we want to sincerely thank you for choosing Ivan Gandrud Chevrolet, INC., and we hope to see you again soon!

Business Response

CASCO, WI

Randall P|2025 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

6/25/2025

This my third Silverado purchase from Gandrud and they continue to do a great job.. I am very impressed with Tyler Slaby our sales person this is the second time we worked with him and he does an outstanding job!!!*****

TYLER SLABY

6/26/2025

Randall, thank you for your kind review; we are happy to pass along your comments to the team here at Ivan Gandrud Chevrolet, INC.! If you have any further questions, please don't hesitate to reach out!

Business Response

GREEN BAY, WI

Carley B|2025 Chevrolet Equinox EV

Confirmed Sales Customer

6/25/2025

Everyone was very kind and accommodating. Everything was explained well to us and we were given options for financing. Carter found the exact vehicle I wanted at a different dealership and had it delivered.

CARTER HOLLATZ

6/26/2025

Carley, we're happy you found our staff to be so supportive during your experience here at Ivan Gandrud Chevrolet, INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

PULASKI, WI

Ellen M|2025 Chevrolet Traverse

Confirmed Service Customer

6/25/2025

Everyone was efficient and welcoming

6/26/2025

Ellen, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

NEENAH, WI

Kelly B|2018 Chevrolet Traverse

Confirmed Service Customer

6/26/2025

The front desk girls were not pleasant. They were not helpful and seemed to need training on finishing the transaction. There was no hello, no smile, nothing. When asked for my checklist after the oil change, the answer was go to your service advisor. There was no effort, no customer service. I suggest you coach and train these associates more for a better customer experience. Ironically the sales folks are begging for me to come in and buy another car. Put forth more effort to keep the customers you have. The service advisor was good. Responsive and honest.

6/29/2025

Kelly, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. Please reach out to us at your earliest convenience so we may further assist you in working towards a resolution. Ivan Gandrud Chevrolet, INC. (920) 471-0898.

Business Response

DE PERE, WI

David K|2025 Chevrolet Trax

Confirmed Service Customer

6/27/2025

Driving home my change oil indicator came on as the system was not reset. Also, even though I noted that this was the vehicle’s first service and was complimentary, I was given an invoice to pay. The people I worked with were pleasant.

6/29/2025

David, thank you for taking the time to leave us your honest feedback. We'd like the opportunity to discuss this with you. Please reach out to us at (920) 471-0898 at your earliest convenience.

Business Response

MENASHA, WI

Daniel D|2026 Chevrolet Equinox

Confirmed Sales Customer

6/27/2025

Stephanie did a good job of explaining things to us and she found us a vehicle with the things that we wanted

STEPHANIE LANZ

6/29/2025

Daniel, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

REEDSVILLE, WI

Susan E|2025 Chevrolet Blazer

Confirmed Sales Customer

6/26/2025

I had the best experience.

KADEN STROHL

6/27/2025

Susan, we are very happy we could provide you with a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

GREEN BAY, WI

Diane H|2019 Chevrolet Equinox

Confirmed Service Customer

6/26/2025

Fast, friendly and priced right

6/27/2025

Diane, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

GREEN BAY, WI

Katrina D|2017 Chevrolet Equinox

Confirmed Service Customer

6/27/2025

Autumn and the car loaner gentleman were exceptional to work with! I was not too impressed by the checkout counter staff. There were a few staff members back there and not one of them acknowledged me when I was waiting there. In fact, Autumn even came up and asked if I had been helped and such. Only one of them appeared to be busy. It took a few minutes for someone to finally acknowledge me and kind of rudely, like I was an inconvenience to them. It doesn't take much effort to kindly say, "I will be right with you." Even if they are all busy. None of them had smiling faces either. They all looked as if they do not enjoy their job. This is not the first time I have had an experience like this with your checkout counter, but figured, we all have bad days, but this seems to be their norm. When I was being helped, she was not very happy and pleasant. Again, I always seem to have this experience with the checkout counter.

6/29/2025

Katrina, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to find out how we can better assist you in the future. If you are willing, please contact us (920) 471-0898.

Business Response

GREEN BAY, WI

Thomas R|2025 Chevrolet Equinox

Confirmed Sales Customer

6/27/2025

Carter was fabulous to work with on the lease of my new 2025 Equinox!!! I test drove three vehicles. Carter went over all of the features in the vehicles and answered all of my questions. He was kind and courteous. Nick in finance did a great job in going over the lease details and paperwork. This kind of service from both Carter and Nick is why I continue to come back to Gandrud. There are many GM dealerships in the area. I choose Gandrud because they are easy to work with and the "sale" does not stop when you sign the lease. Gandrud continues their customer service after the lease as well, promoting their body shop for oil changes. Great service and customer service ! I will return when this lease is up in 2028. Thank You Gandrud!

CARTER HOLLATZ

6/30/2025

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GREEN BAY, WI

Richard F|2015 Buick LaCrosse

Confirmed Service Customer

6/29/2025

Erica has always taken very good care of me and the service was fantastic.

6/30/2025

Richard, thank you for choosing Ivan Gandrud Chevrolet, INC. as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

Business Response

GREEN BAY, WI

Keith L|2016 Chevrolet Cruze Ltd

Confirmed Service Customer

6/29/2025

Everything was great but $100 is pretty expensive for an oil change and tire rotation

6/30/2025

Keith, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (920) 471-0898 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

CASCO, WI

Maximillian N|2024 Chevrolet Silverado 1500

Confirmed Service Customer

6/30/2025

Fast and easy

7/1/2025

We're glad everything was completed quickly and to your satisfaction! We hope to see you soon!

Business Response

GREEN BAY, WI

Matthew H|2024 Chevrolet Silverado 1500

Confirmed Service Customer

6/30/2025

Very friendly staff!!

7/2/2025

Our staff is committed to providing each of our clients with the best automotive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

Business Response

DENMARK, WI

Steven G|2024 Chevrolet Blazer

Confirmed Service Customer

7/1/2025

ALL AROUND START TO FINISH VERY GOOD!

7/2/2025

Steven, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SOBIESKI, WI

Justin M|2025 Chevrolet Trax

Confirmed Service Customer

7/1/2025

Ryan made the repair process effortless.

7/4/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

GREEN BAY, WI

Allen S|2025 Chevrolet Trax

Confirmed Sales Customer

7/2/2025

I was treated like i wanted to be treated by my salesman.

ANTHONY BEHREND ALVARENGA

7/4/2025

Allen, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WHITELAW, WI

Bruce D|2011 Chevrolet Silverado

Confirmed Service Customer

7/2/2025

Good service and they found a problem with my sway bar that needs fixing. Was able to set an appointment for this thursday. Everything is good.

7/5/2025

Bruce, your wonderful feedback and rating mean a lot to us. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

GREEN BAY, WI

Richard P|2022 Chevrolet Camaro

Confirmed Service Customer

7/3/2025

Everything went very well!

7/6/2025

Richard, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

APPLETON, WI

Patrick V|2025 Chevrolet Silverado 1500

Confirmed Service Customer

7/3/2025

Salesman Andy D. Verified that Gandrud had the materials and may be able to squeeze me in to install a tonneau cover. I took the chance to go to the dealership and wait to have it installed. In less than 1 hour the wik was completed.

7/6/2025

Patrick, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

GREEN BAY, WI

Carol J|2021 Chevrolet Corvette

Confirmed Service Customer

6/27/2025

Everyone in the service department is so friendly and willing to help from my first call and ease of making appointments, the accurate time estimates for waiting time, completeness of my service requests on my car to the shuttle rides with Wendy.

6/29/2025

Carol, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DE PERE, WI

Michael P|2018 Chevrolet Colorado

Confirmed Service Customer

6/30/2025

Everything was done in a timely manner. I was informed what was wrong and how much it would cost. Everything went smoothly.

7/1/2025

Michael, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GREEN BAY, WI

Penny S|2021 Chevrolet Traverse

Confirmed Service Customer

6/30/2025

I was surprised that they didn't wash the interior or exterior of my vehicle.

7/1/2025

Thank you for taking the time to leave us feedback about your experience with us. Please reach out to us at (920) 471-0909 so we may assist you in moving forward towards a resolution.

Business Response

DE PERE, WI

Rachel S|2025 Chevrolet Trax

Confirmed Sales Customer

6/30/2025

Purchasing with Gandrud is always an exceptional experience.

GREG HATTULA

7/2/2025

Our staff is committed to providing each of our clients with the best automotive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

Business Response

GREEN BAY, WI

Eric L|2015 Chevrolet Traverse

Confirmed Service Customer

6/30/2025

Rep was very polite and informed. Technician worked fast to get repairs done in a timely manner

7/2/2025

Eric, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

Business Response

GREEN BAY, WI

Kenneth S|2019 Chevrolet Traverse

Confirmed Service Customer

7/2/2025

Gandrud collision did a great job on my vehicle. Thanks

7/4/2025

Kenneth, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GREEN BAY, WI

Doug D|2007 Chevrolet Trailblazer

Confirmed Service Customer

7/3/2025

Very helpful & not being pressured

7/6/2025

Doug, we are glad we could help! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

GREEN BAY, WI

Steve P|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

7/6/2025

Very friendly And knowledgeable

7/7/2025

We appreciate your positive review about your recent experience with us! If you're ever in need of more help, please let us know!

Business Response

GREEN BAY, WI

Keith V|2021 Chevrolet Equinox

Confirmed Service Customer

7/8/2025

Very Professional Service and not pushy. Also quick but still efficient.

7/9/2025

Keith, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GREEN BAY, WI

Gregory C|2023 Chevrolet Tahoe

Confirmed Service Customer

7/8/2025

great job quick and efficient job

7/9/2025

Gregory, thank you for your wonderful review! We can't wait to see you again, have a great day.

Business Response

TWO RIVERS, WI

Dennis W|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

7/8/2025

All the staff was very professional and worked hard to get me thru the process in a speedy manner. My salesman very knowledgeable of my vehicle and polite.

TANNER WARD

7/9/2025

Dennis, we're happy you found our staff to be so supportive during your experience here at Ivan Gandrud Chevrolet, INC.. If you have any further questions, please give us a call. We're always happy to help!

Business Response

FREDERICKTOWN, MO

Mandy A|2025 Chevrolet Traverse

Confirmed Sales Customer

7/8/2025

Will, Dom, and Nick were all amazing! They got me exactly what I wanted, quickly, and a great price with great service.

ANTHONY BEHREND ALVARENGA

7/9/2025

Mandy, we're happy you found our staff to be so supportive during your experience here at Ivan Gandrud Chevrolet, INC.. Thank you again for choosing Ivan Gandrud Chevrolet, INC. and we hope to see you again.

Business Response

GREEN BAY, WI

Brad A|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

7/9/2025

Taylor, the quick lube service attendant, consistently provides outstanding customer service! He is the reason I keep coming back!

7/10/2025

Brad, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DE PERE, WI

Dustin O|2024 Chevrolet Trailblazer

Confirmed Service Customer

7/9/2025

Excellent service was kept up to date.

7/10/2025

Dustin, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

MANITOWOC, WI

Charles S|2023 Chevrolet Traverse

Confirmed Service Customer

7/9/2025

Ryan in service was great to work with. Came in at 5:00 with noise coming for front of car. Within 30 minutes he had a rental car and service slip wrote up to take care of caliper on front left wheel. He kept us informed the next day on our vehicle. When it will be ready and if extended warranty would cover. Great experience all-rounder. That the reason we have been doing business with Gandrud since the 1980' s.

7/10/2025

Charles, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

GREEN BAY, WI

Jeffrey Z|2025 Chevrolet Silverado 1500

Confirmed Service Customer

7/9/2025

Initially I pulled in exited my vehicle and literally stood there for about 5 minutes before anyone even acknowledged I was there. In the 2 1/2 hours I was there never was updated. I assumed they forgot about me. Lastly I need a repair on my passenger mirror. The advisor handed it to me I didn’t know if it was fixed or not. He said they would have to order the parts and walked away. I stopped him and asked if he would order them for me. I had to ask if they would contact me when they came in. He said “yeah”. I’m still not sure if I will hear anything. After this repair, I will be most likely going to Bergstrom for service.

7/11/2025

Jeffrey, we are disappointed to learn of your experience here at Ivan Gandrud Chevrolet, INC., but will take this opportunity to improve. We'd like the opportunity to turn your experience around. Please reach out to us at (920) 471-0898 at your earliest convenience to discuss how we can turn this experience into a positive one.

Business Response

APPLETON, WI

Mark H|2024 Chevrolet Silverado 1500

Confirmed Service Customer

7/10/2025

A few simple items to attend took more than 3 hours to complete, after I was promised a wait of a little over 1 hour. And there weren’t many vehicles besides mine in the service bay. The mood in the entire place was unmotivated and slow. Finally, the cashier told me there was a rebate on the air filter, that I was supposed to send in- I asked how do I know what filter to apply and she was bewildered I’d ask but ended up retrieving that info from the mechanic. So no I am not please not impressed with your service.

7/13/2025

Thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to discuss this with you. Please reach out to us at (920) 471-0909 at your earliest convenience to discuss how we can turn your experience into a positive one.

Business Response

PORT CHARLOTTE, FL

Correna B|2021 Chevrolet Equinox

Confirmed Service Customer

7/10/2025

Staff was friendly.

7/13/2025

Correna, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

ONEIDA, WI

Allan H|2019 Chevrolet Malibu

Confirmed Service Customer

7/15/2025

Excellent job of determining issue, scheduling work, and keeping us informed of progress.

7/16/2025

Allan, we appreciate you taking the time to leave us this feedback. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

NEW FRANKEN, WI

Timothy N|2025 Chevrolet Corvette

Confirmed Service Customer

7/16/2025

Gandrud has the best service in Wisconsin.

7/17/2025

Timothy, your satisfaction is important to us, so we want to sincerely thank you for choosing Ivan Gandrud Chevrolet, INC. and we hope to see you again soon!

Business Response

HOBART, WI

Troy T|2000 Chevrolet Corvette

Confirmed Service Customer

7/16/2025

David kept me informed at all times during service

7/17/2025

Troy, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

GREEN BAY, WI

Lawrence S|2022 Chevrolet Equinox

Confirmed Service Customer

7/16/2025

From the moment I arrived there was a smiling person to greet me and ask what he could for me. I was told the approximate time to do the job. I went in, got a cup of coffee, sat down, but before I had 2 sips he was back saying the work was done. Gandrud cannot do better than that, nor can anyone. GOOD JOB!!!!!

7/17/2025

Lawrence, thank you for your kind review; we are happy to pass along your comments to the team here at Ivan Gandrud Chevrolet, INC.! We sincerely value your business and look forward to your next visit!

Business Response

GREEN BAY, WI

Jim P|2020 GMC Acadia

Confirmed Service Customer

7/16/2025

Came for an oil change. Called a made an appointment Got there they took my car did the oil change an I was on my way in less than an hour.

7/17/2025

Jim, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

GREEN BAY, WI

William M|2024 Chevrolet Silverado 1500

Confirmed Service Customer

7/5/2025

Customer service technician was very knowledgeable and helpful. Everyone I dealt with was very friendly and helpful. Great shuttle service as well.

7/7/2025

William, your satisfaction is important to us, so we want to sincerely thank you for choosing Ivan Gandrud Chevrolet, INC. and we hope to see you again soon!

Business Response

GREEN BAY, WI

Angela D|2024 Chevrolet Trailblazer

Confirmed Service Customer

7/6/2025

The service was completed in a timely manne. I was thankful they were able to get me in without an appointment. I appreciate them letting me know about a need my vehicle had before completing the service. Always friendly, kind, and considerate. Thank you 😊

7/7/2025

Angela, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SHAWANO, WI

Darchelle D|2025 Chevrolet Equinox

Confirmed Service Customer

7/8/2025

We wanted to purchase floor mats for my new 2025 Equinox. We stopped in and our salesman, Andrew Diring. was so friendly and he helped us find the floor mats that we wanted . He placed the order for us and called us when they came in a few days later so we could go back , pay for them and he even helped us put them in the vehicle. Andrew was a huge help to us!!!

7/9/2025

Darchelle, thank you for your kind review; we are happy to pass along your comments to the team here at Ivan Gandrud Chevrolet, INC. - Service! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

GREEN BAY, WI

Richard K|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

7/11/2025

David was very nice and professional kept me posted on the process and results of my vehicle inspection. Awesome 👌

7/14/2025

Richard, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SURING, WI

Dale L|2008 Chevrolet Silverado

Confirmed Service Customer

7/15/2025

Just in for a quick oil change and filter,Mobil one.Out in 25 minutes.

7/16/2025

Dale, we're glad everything was completed quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

GREEN BAY, WI

Andrew P|2017 Chevrolet 2500HD Silverado

Confirmed Service Customer

7/15/2025

Derik Kennedy did a great job getting me into a new Chevy truck. Issues with my previous truck made things a little frustrating, but Derik was able to make a smoother transition for me, as well as Autumn, Nick, and the rest of the team.

7/16/2025

Andrew, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

MENOMINEE, MI

Justin W|2025 Chevrolet Trailblazer

Confirmed Sales Customer

7/16/2025

Greg was amazing to work with. He knowledgeable and patient helping us decide on a vehicle.

GREG HATTULA

7/17/2025

We're happy to hear you had such a positive experience with our team! If you're ever in need of more help, please let us know!

Dean S|2025 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

7/16/2025

Very accommodating

STEPHANIE LANZ

7/17/2025

Dean, we really appreciate your positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

GREEN BAY, WI

Ken V|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

7/17/2025

No wait, quick courteous service. Cashier was able to apply discount from GM email.

7/20/2025

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

GREEN BAY, WI

Michael S|2025 Chevrolet Silverado 1500

Confirmed Service Customer

7/18/2025

it was great. salesman was very professional and didn't pressure me.

7/21/2025

Michael, thank you so much for your positive comments about Ivan Gandrud Chevrolet, INC.! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

TWO RIVERS, WI

Adam M|2025 Chevrolet Suburban 1500

Confirmed Sales Customer

7/18/2025

We had great customer service from Tanner and Stephanie on the 4th of July weekend from the test drive through the purchase and driving off the lot of our new Suburban. We love it!

TANNER WARD

7/21/2025

Adam, thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

Business Response

APPLETON, WI

Thomas S|2024 Chevrolet Silverado 1500

Confirmed Service Customer

7/18/2025

Didn't reset oil life indicator, told me tire pressure was set to 38 psi ,but tire pressure monitor had different tire pressures. Oily finger prints on hood . Techs could take a little better care of a $60,000.00 truck!

7/21/2025

Thomas, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (920) 471-0898 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

CLINTONVILLE, WI

Maxwell B|2025 Chevrolet Trax

Confirmed Sales Customer

7/22/2025

Very great service was very helpful and quick

TYLER SLABY

7/23/2025

We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

Business Response

ASHWAUBENON, WI

Kerry H|2019 Chevrolet Blazer

Confirmed Service Customer

7/22/2025

Fast and friendly service.

7/23/2025

Kerry, your satisfaction is important to us, so we want to sincerely thank you for choosing Ivan Gandrud Chevrolet, INC. and we hope to see you again soon!

Business Response

ALGOMA, WI

Daryl C|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

7/22/2025

Everyone was helpful and very professional in every aspect of my truck buying experience.

KADEN STROHL

7/23/2025

Daryl, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

DE PERE, WI

Daniel E|2026 Chevrolet Trailblazer

Confirmed Sales Customer

7/16/2025

We had a great experience at Gandrud Chevrolet. We especially appreciated that the car we saw online was available for us at the dealership. This was not the case at two other dealers. We were treated very well by everyone we came in contact with.

GREG HATTULA

7/17/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

SHAWANO, WI

Mark W|2026 Chevrolet Trailblazer

Confirmed Sales Customer

7/17/2025

Kaden, my salesman, was very friendly and knowledgeable. It made buying the car a enjoyable experience. There was no pressure to buy the car. He explained the options I have and how to work them when I picked up the car.

KADEN STROHL

7/21/2025

Mark, we're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!

Business Response

BELLEVUE, WI

Michael B|2025 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

7/17/2025

Treated well.

STEPHANIE LANZ

7/20/2025

Michael, we are glad we could help! We look forward to your next visit! Take care!

Business Response

ISHPEMING, MI

Luis C|2022 Chevrolet Tahoe

Confirmed Service Customer

7/21/2025

Everything was done correctly and they took the time to inspect the entire vehicle.

7/22/2025

Luis, we want all our clients to have a comfortable and stress-free experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

GREEN BAY, WI

Darold B|2015 Chevrolet Corvette

Confirmed Service Customer

7/22/2025

Great people

7/23/2025

Darold, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

DE PERE, WI

Mandy A|2025 Chevrolet Traverse

Confirmed Service Customer

7/25/2025

Service was excellent!

7/27/2025

Mandy, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

GREEN BAY, WI

Gail D|2024 Chevrolet Traverse

Confirmed Service Customer

7/25/2025

Picked a bolt on a rear tire brought the tire and had a new tir ready next morning

7/27/2025

Gail, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GREEN BAY, WI

Donald D|2017 Chevrolet Malibu

Confirmed Service Customer

7/28/2025

Greeted quickly and told an expected completion time which ended up being accurate. I was so happy with the experience, plus there was currently no line, hence, I went home and brought my Corvette back for an oil change. Again, they took the time with the dry sump to insure it was emptied and refilled properly. Kudo to the entire team that worked on my two vehicles. Professional and courteous. Thank you!

7/29/2025

Donald, thank you for your kind review; we are happy to pass along your comments to the team here at Ivan Gandrud Chevrolet, INC.! We look forward to your next visit! Take care!

Business Response

NEW FRANKEN, WI

Kent S|2015 Chevrolet 1500 Silverado

Confirmed Service Customer

7/24/2025

Nick was great to work with, let me know what was going on with my truck and continued to communicate with me throughout the process

7/25/2025

Kent, your satisfaction is important to us, so we want to sincerely thank you for choosing Ivan Gandrud Chevrolet, INC. - Service and we hope to see you again soon!

Business Response

SISTER BAY, WI

Richard S|2021 Chevrolet Equinox

Confirmed Service Customer

7/24/2025

Serviced on time

7/25/2025

Richard, your satisfaction is important to us, so we want to sincerely thank you for choosing Ivan Gandrud Chevrolet, INC. and we hope to see you again soon!

Business Response

SISTER BAY, WI

Brandon O|2015 Buick Verano

Confirmed Service Customer

7/24/2025

Great experience! Nick was great to work with and answered all my questions.

7/25/2025

Brandon, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

Business Response

DE PERE, WI

Gary M|1996 Chevrolet Corvette

Confirmed Service Customer

7/24/2025

First, the repair, even though it was to replace a service item, the location and access was extremely difficult. They finished it in about 2 hours. It was priced fair and they completed in the time estimated. Nick was very helpful at getting the repair started and completed. Thank you.

7/25/2025

We appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SOBIESKI, WI

Jan M|2025 Chevrolet Equinox EV

Confirmed Service Customer

7/27/2025

Autumn was great taking care of my repair and keeping me updated Thank You !

7/28/2025

Jan, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

GREEN BAY, WI

Michael R|2017 GMC 1500 Sierra

Confirmed Service Customer

7/29/2025

They never learned my tires back for my pressure and they never solved the problem for the ticking in the engine bay.

7/30/2025

Michael, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (920) 471-0909 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

GREEN BAY, WI

Jon B|2022 Chevrolet Tahoe

Confirmed Service Customer

7/30/2025

David the service advisor did an exceptional job of getting my vehicle in for an outstanding recall and service issue after I explained my limited availability and travel out of the area over the next three weeks. His efforts (as well as the mechanic doing the work) were very much appreciated.

7/31/2025

Jon, thank you for your kind review; we are happy to pass along your comments to the team here at Ivan Gandrud Chevrolet, INC.! We sincerely value your business and look forward to your next visit!

Business Response

SUAMICO, WI

Jennifer M|2025 Chevrolet Trax

Confirmed Sales Customer

7/31/2025

Stephanie made it easy for me to come down to the store for a car that I was interested in, but after informing me of all the options and how they worked and how important things were, she helped me make a better choice and I found the perfect car that fits my situation to a tea. It’s important to have the right car for the right function and in the capacity, it will be used most. It’s a lot to ask for, but I feel like I was taken care of and important all the way through from beginning to end, and we still have contact and communication is above and beyond. You have exceeded my expectations, and I will. be a return. Customer and they have earned my loyalty. Thank you to everyone involved. It takes a team to pull it all together.

STEPHANIE LANZ

8/2/2025

Jennifer, thank you for your kind review; we are happy to pass along your comments to the team here at Ivan Gandrud Chevrolet, INC.! Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

CRIVITZ, WI

Cynthia R|2020 Chevrolet Equinox

Confirmed Service Customer

7/28/2025

Enjoy the speed and accuracy of the oil change and tire rotation.

7/29/2025

Cynthia, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

WAUPACA, WI

John G|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

7/29/2025

Great service and easy to work with on my recent vehicle purchase.

STEPHANIE LANZ

7/30/2025

John, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

SUAMICO, WI

David A|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

7/29/2025

My sales rep Stephanie was great to work with. Purchase was done in a timely manner.

STEPHANIE LANZ

7/30/2025

David, thank you for your kind review; we are happy to pass along your comments to the team here at Ivan Gandrud Chevrolet, INC.! If you have any further questions, please give us a call. We're always happy to help!

Business Response

GREEN BAY, WI

Paul H|2025 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

7/29/2025

Awesome how detailed agent David Burns was about my new vehicle.

DAVID BURN

7/30/2025

Paul, thank you for your kind review; we are happy to pass along your comments to the team here at Ivan Gandrud Chevrolet, INC.! If you have any further questions, please give us a call. We're always happy to help!

Business Response

ATHELSTANE, WI

Judith C|2024 Chevrolet Equinox

Confirmed Service Customer

7/29/2025

Good service and thanks for the recommended service

7/30/2025

Judith, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

GREEN BAY, WI

Thomas F|2025 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

7/31/2025

Greg is great guy !

GREG HATTULA

8/3/2025

Thomas, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

PULASKI, WI

Darold B|2015 Chevrolet Corvette

Confirmed Service Customer

8/4/2025

Great people to work with they all have common sense

8/5/2025

Darold, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

DE PERE, WI

Jason J|2019 Chevrolet Cruze

Confirmed Service Customer

8/5/2025

Kept me informed...Friendly...Right on schedule...

8/6/2025

Jason, we are very happy to have provided you with such a positive experience! We hope to see you soon!

Business Response

GREEN BAY, WI

John P|2012 Buick Regal

Confirmed Service Customer

8/5/2025

Did a great job. Get more comfortable chairs in business center. “ waiting room”. The hard plastic ones were bad. Or pads at least.

8/6/2025

John, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

GREEN BAY, WI

Janet B|2022 Chevrolet Traverse

Confirmed Service Customer

7/31/2025

Great Job

8/3/2025

Janet, your satisfaction is our top priority. We look forward to your next visit! Take care!

Business Response

FISH CREEK, WI

Harvey K|2025 Chevrolet Tahoe

Confirmed Sales Customer

8/3/2025

All personnel involved in the transaction were professional, courteous, and knowledgeable.

DAVID BURN

8/5/2025

Harvey, we are very happy to have provided you with such a positive experience! Thank you for choosing Ivan Gandrud Chevrolet, INC. and we hope to see you again.

Business Response

GREEN BAY, WI

Robert Z|2017 Chevrolet Trax

Confirmed Service Customer

8/3/2025

Service was great! Got us in right away and we really appreciate it!!

8/5/2025

Robert, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

GREEN BAY, WI

Joseph H|2016 Chevrolet 2500HD Silverado

Confirmed Service Customer

8/4/2025

erica was very helpful so was the service tech

8/6/2025

Joseph, we're happy you found our staff to be so supportive during your experience here at Ivan Gandrud Chevrolet, INC.. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

GREEN BAY, WI

Bryan V|2024 Chevrolet Colorado

Confirmed Service Customer

8/4/2025

Always do a good job my service writer always kept me up to speed on the progress of the vehicle

8/6/2025

Bryan, we're happy you found our staff to be so supportive during your experience here at Ivan Gandrud Chevrolet, INC.. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

GREEN BAY, WI

Roger F|2018 Chevrolet Traverse

Confirmed Service Customer

8/5/2025

Both the service writer and the mechanic that worked on our car are very helpful and they would be the reason, we would bring our car back for things needed!

8/6/2025

Roger, we're happy you found our staff to be so supportive during your experience here at Ivan Gandrud Chevrolet, INC. - Service. We look forward to your next visit! Take care!

Business Response

LITTLE SUAMICO, WI

Gregory C|2023 Chevrolet Silverado 1500

Confirmed Service Customer

8/10/2025

The whole service experience was smooth and top notch

8/12/2025

Gregory, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

STURGEON BAY, WI

Alexis B|2021 Chevrolet Trailblazer

Confirmed Service Customer

8/10/2025

The man who helped me was very sweet, David, I think his name was. The dealer is looking into cost assistance for me for an issue my basically new vehicle is having that is a suspected manufacturing error. So I’m waiting to hear back on that. So far, so good! Thanks!

8/12/2025

Alexis, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SOBIESKI, WI

Autumn L|2024 Chevrolet Silverado 1500

Confirmed Service Customer

8/5/2025

Service was great

8/6/2025

Autumn, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

GREEN BAY, WI

Dale L|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

8/9/2025

Very pleased

8/11/2025

Dale, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

GREEN BAY, WI

Mark E|2024 Chevrolet Silverado 1500

Confirmed Service Customer

8/12/2025

NA

8/14/2025

Mark, thank you for the high star rating! If you have any further questions, please give us a call. We're always happy to help!

Business Response

GREENLEAF, WI

Christine C|2025 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

8/12/2025

Gandrud employees (Greg Huttluta)(Matt Hallet)was able to fine me the exact brand new 2025 Silverado 2500 crew cab. Matt delivered it right to my home in New Franken, WI, since I live in Florida

GREG HATTULA

8/14/2025

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business and look forward to your next visit!

Business Response

NEW FRANKEN, WI

Christopher R|2026 Chevrolet Trailblazer

Confirmed Sales Customer

8/13/2025

Simple and easy to choose my next lease

TYLER SLABY

8/15/2025

Christopher, thank you so much for your positive comments about Ivan Gandrud Chevrolet, INC.! We hope you have a great day!

Business Response

DE PERE, WI

Cynthia A|2021 Chevrolet Equinox

Confirmed Service Customer

8/14/2025

Always a pleasant experience having oil changes done at Gandrud.

8/16/2025

Cynthia, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

GREEN BAY, WI

Braydon S|2025 Chevrolet 1500 Silverado

Confirmed Sales Customer

8/14/2025

It was great, they were honest and very helpful!

STEPHANIE LANZ

8/16/2025

We are glad we could help! If you have any further questions, please give us a call. We're always happy to help!

Business Response

ASHWAUBENON, WI

Arthur K|2026 Chevrolet Trailblazer

Confirmed Sales Customer

8/14/2025

The sales person was very helpful.

ANTHONY BEHREND ALVARENGA

8/16/2025

We are glad we could help! If you have any further questions, please give us a call. We're always happy to help!

Business Response

GREEN BAY, WI

David W|2016 Chevrolet Traverse

Confirmed Service Customer

8/15/2025

Everything was great

8/17/2025

David, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GREEN BAY, WI

Gail K|2026 Chevrolet Trailblazer

Confirmed Sales Customer

8/16/2025

Salesperson David Burn was fantastic.Went way out of way to accommodate my needs.Did all the Pro and Cons with each vehicle I looked at. Will recommend him to anyone that is looking for a vehicle.

DAVID BURN

8/18/2025

Gail, we're happy to hear you had such a positive experience with David! Thanks for the recommendation, and have an amazing day!

Business Response

GREEN BAY, WI

Joel S|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

8/11/2025

Serviced in a timely manner. I had requested a trade in value for my truck but didn’t hear anything back.

8/13/2025

Joel, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

DE PERE, WI

Creston S|2025 Chevrolet Trax

Confirmed Sales Customer

8/12/2025

Everything went very smoothly and I was in and out in less than a half hour.

TYLER SLABY

8/14/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

MOUNTAIN, WI

David M|2018 Chevrolet Equinox

Confirmed Service Customer

8/13/2025

The people were very friendly and accommodating

8/16/2025

David, we're happy you found our staff to be so supportive during your experience here at Ivan Gandrud Chevrolet, INC.. Thank you again for choosing Ivan Gandrud Chevrolet, INC. and we hope to see you again.

Business Response

GREEN BAY, WI

Steve P|2013 GMC Terrain

Confirmed Service Customer

8/14/2025

Great place for oil change 👍

8/16/2025

Steve, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

GREEN BAY, WI

Michelle P|2021 Chevrolet Equinox

Confirmed Service Customer

8/14/2025

Labor cost way to high, over and above The 200. Allowed with my extended warranty!

8/17/2025

We appreciate your positive review about your recent experience with us! Thank you so much again for your feedback! We hope you have a great day!

Business Response

LUXEMBURG, WI

Barbara W|2023 Chevrolet Malibu

Confirmed Service Customer

8/15/2025

Everything was fine until I went to my car. It was placed outside and the drivers window was left wide open!!!!

8/17/2025

Barbara, thank you for leaving feedback. Please reach out to us at (920) 471-0898 so we may identify ways to improve your experience.

Business Response

PULASKI, WI

Barbara M|2026 Chevrolet Trailblazer

Confirmed Sales Customer

8/17/2025

It was the best experience I’ve had since 2020! Everyone from my salesperson, the appraiser and financial personnel was excellent! Gandrud will be my dealership for life!

ALEXANDER YOUNG

8/18/2025

Thanks for highlighting some of our staff who helped make this such a great experience! We hope you have a great day!

Business Response

GREEN BAY, WI

Daniel M|2026 Chevrolet Traverse

Confirmed Sales Customer

8/18/2025

Very friendly staff

JOE FISCHER

8/20/2025

Daniel, we're happy you found our staff to be so supportive during your experience here at Ivan Gandrud Chevrolet, INC.. We look forward to your next visit! Take care!

Business Response

DE PERE, WI

Michael M|2015 Chevrolet 1500 Silverado

Confirmed Service Customer

8/19/2025

Staff was friendly and courteous. Job was done in a timely manner and within the time frame given

8/20/2025

Michael, thank you for your kind review; we are happy to pass along your comments to the team here at Ivan Gandrud Chevrolet, INC. Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

MANITOWOC, WI

Dianne M|2023 Chevrolet Traverse

Confirmed Service Customer

8/20/2025

My appointment was last week but they were curious about it and took me anyway.

8/21/2025

Dianne, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

ABRAMS, WI

Steven P|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

8/20/2025

Excellent Service

8/21/2025

Steven, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

DE PERE, WI

Scott M|2014 Chevrolet Malibu

Confirmed Service Customer

8/20/2025

I dropped off my car and they said it would be an hour to hour and half. So I asked for a call back so I could come as soon as it was done and she said yes and took my phone number. I had a $10 off coupon I gave her at that time. After my oil change was done, I did NOT get a call back, as requested. My husband received a text on his phone, and had to let me know that it was done. So I went to pay and she gave me the paperwork and I asked about the $10 coupon and she said she did not have it. She had to run over to the service area to ask for the coupon and then she had to rerun the paperwork. She said there was a 3% charge for using credit card - which I think is ridiculous for using a GM card! But that is not her fault. So then I get my keys and get my car and drive away. I decided to look to make sure the oil percent sensor was reset - and it was not!!!! So I had to turn around and go back, go in and request for it to be done. If you spend that much for an oil change - you would expect that it would be done! I seriously wonder if they even did the oil change and filter replacement??? I have had a couple other not great experiences there and swore I wasn’t coming back, but did cause of the convenience. But an extra 10 minute drive across town to Bergstrom is probably better for my blood pressure and health - because I was that mad yesterday! And I have talked to many people about this experience yesterday and they asked too if they even did the oil change??? Thank you for asking. Mary May

8/21/2025

Scott, we regret to hear that you had this experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (920) 471-0898 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

NEW FRANKEN, WI

Susan P|2020 Chevrolet Sonic

Confirmed Service Customer

8/20/2025

I got t an oil change & tire rotation done in a very timely manner. I need new tires soon, & Travis was very helpful & informative on tire purchase options, & when to buy.

8/21/2025

Susan, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DE PERE, WI

Kimberly L|2025 Chevrolet Trax

Confirmed Service Customer

8/21/2025

Leandrah Hollingshead was helpful because this was my first time getting a car serviced a Gandrud. She answered all of my questions, was patient and genuinely very helpful.

8/22/2025

Kimberly, we're happy you found our staff to be so supportive during your experience here at Ivan Gandrud Chevrolet, INC.. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

SEYMOUR, WI

Jonathan R|2015 Buick Encore

Confirmed Service Customer

8/18/2025

FAST AND ACCURATE REPAIRS COST CAME UNDER THE ESTIMATE.

8/19/2025

Jonathan, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GREEN BAY, WI

Samuel M|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

8/19/2025

Tanner got this done fast and within my budget

TANNER WARD

8/20/2025

Samuel, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

Business Response

HORTONVILLE, WI

Dennis J|2013 GMC 1500 Sierra

Confirmed Service Customer

8/20/2025

Fast and efficient service

8/21/2025

Dennis, we're glad everything was completed quickly and to your satisfaction! We hope to see you soon!

Business Response

CASCO, WI

Gregory J|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

8/20/2025

6.2 engine recall inspection, checked out good. Software upgrade completed. All went good and completed in the timeframe stated.

8/21/2025

Gregory, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GREEN BAY, WI

Sydney T|2020 Chevrolet Equinox

Confirmed Service Customer

8/20/2025

Such a quick appt and very simple communication about when it would be done. Fantastic experience

8/21/2025

Sydney, we are very happy to have provided you with such a positive experience! We hope to see you soon!

Business Response

GREEN BAY, WI

Jane K|2025 Chevrolet Tahoe

Confirmed Service Customer

8/22/2025

Ryan attempted to correct our issue on the first call. I feel that the correction was not successful on the first call due to no fault of Ryan or the technician, as our electronic issue is intermittent.

8/24/2025

Jane, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

GREEN BAY, WI

Kenneth M|2020 Chevrolet Colorado

Confirmed Service Customer

8/22/2025

My question is this is the second oil change on this vehicle using full synthetic oil first oil changed 3000 miles between changes on this one 5000 why

8/24/2025

Kenneth, we appreciate you taking the time to leave us this feedback. Please contact us at (920) 471-0898 when you have an opportunity, and we will be more than happy to try and turn your experience around.

Business Response

ALGOMA, WI

Michael K|2022 Chevrolet Equinox

Confirmed Service Customer

8/25/2025

Express oil change, lube and tire rotation completed in less than an hour. Very pleased.

8/26/2025

Michael, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

OSHKOSH, WI

Christina C|2025 Chevrolet Trax

Confirmed Sales Customer

8/25/2025

Greg was awesome!

GREG HATTULA

8/26/2025

Christina, we're happy you found our staff to be so supportive during your experience here at Ivan Gandrud Chevrolet, INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

PESHTIGO, WI

Scott B|2023 Chevrolet Tahoe

Confirmed Service Customer

8/21/2025

Always a great experience at Gandrud!

8/22/2025

Scott, we're so happy we were able to help you out! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

LUXEMBURG, WI

Norbert V|2025 Chevrolet Silverado 1500

Confirmed Service Customer

8/21/2025

Quick & Easy

8/22/2025

Norbert, we're glad everything was completed quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

GREEN BAY, WI

Jayne B|2026 Chevrolet Trailblazer

Confirmed Sales Customer

8/21/2025

Service was great but I didn’t like the pressure of taking the extended warranty but eventually it was good

TYLER SLABY

8/24/2025

Jayne, we appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GREEN BAY, WI

Ricky D|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

8/21/2025

I was greeted cordially , and didn’t have to wait. It was amazing; I met Joe, we sat down, he asked me what I was looking for , he searched inventory, and found the exact vehicle I was looking for! From there it was all downhill and easy.

JOE FISCHER

8/24/2025

Ricky, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

NEW FRANKEN, WI

John K|2025 Chevrolet Trailblazer

Confirmed Service Customer

8/21/2025

Excellent Customer Service!!

8/24/2025

John, your satisfaction is important to us, so we want to sincerely thank you for choosing Ivan Gandrud Chevrolet, INC. - Service and we hope to see you again soon!

Business Response

GREEN BAY, WI

Donald G|2017 Chevrolet Impala

Confirmed Service Customer

8/22/2025

very professional and polite

8/24/2025

Donald, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GREEN BAY, WI

Joel S|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

8/24/2025

Straightforward process.

HEATHER SCHMITT

8/25/2025

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

DE PERE, WI

Todd P|2015 Chevrolet Trax

Confirmed Service Customer

8/25/2025

Great service!

8/25/2025

Todd, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

GREEN BAY, WI

Thomas H|2016 Chevrolet Trax

Confirmed Service Customer

8/26/2025

Very helpful on a busy day. Thanks Nick

8/26/2025

Thomas, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

GREEN BAY, WI

Martin M|2015 GMC Yukon XL

Confirmed Service Customer

8/26/2025

Quick, easy, good overall information

8/27/2025

Martin, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help!

Ronald S|2020 Chevrolet Traverse

Confirmed Service Customer

8/27/2025

Fast and friendly

8/27/2025

Ronald, thank you so much for the positive review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

BELLEVUE, WI

Jim P|2020 GMC Acadia

Confirmed Service Customer

8/27/2025

the work was good prices not so much. cost to change the cacle to the rear camera was over 700.00

8/28/2025

Jim, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

Business Response

GREEN BAY, WI

Verchelle D|2020 Chevrolet Equinox

Confirmed Service Customer

8/27/2025

Fast and friendly

8/28/2025

We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

DE PERE, WI

Scott L|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

8/28/2025

Very pleasant

ANTHONY BEHREND ALVARENGA

9/1/2025

Scott, your satisfaction is important to us, so we want to sincerely thank you for choosing Ivan Gandrud Chevrolet, INC. and we hope to see you again soon!

Business Response

GREEN BAY, WI

Amy M|2025 Chevrolet Equinox

Confirmed Service Customer

8/29/2025

Excellent!

9/1/2025

Amy, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

TOWNSEND, WI

Dawn T|2019 Chevrolet Equinox

Confirmed Service Customer

9/1/2025

We always like how quickly our oil change gets done.

9/2/2025

Dawn, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

TWO RIVERS, WI

Eugene S|2023 Chevrolet Tahoe

Confirmed Service Customer

9/1/2025

Gandrud does an excellent job at the oil change facility. That explains why there is often a line of cars waiting to get in. I assume everybody agrees its worth the wait. Interesting how none of the oil change businesses in the area advertise the price for oil changes but all offer discount coupons. In the search for saving a few bucks I contacted most of the oil changers to get a price or online coupon. Gandruds price with dexos1 synthetic was less than the competitors even using their promos or discounts.

9/2/2025

We are very happy we could provide you with a positive experience! Thank you again for choosing Ivan Gandrud Chevrolet, INC. and we hope to see you again.

Business Response

GREEN BAY, WI

Todd M|2021 GMC 1500 Sierra

Confirmed Service Customer

9/2/2025

I have been buying from and bringing my vehicles to Gandrud Chevrolet for close to 8 years after receiving great service on my vehicle at the time. They went above and beyond then, and I have bought 4 vehicles from them and have had great service anytime one of them needed work or maintenance.

9/3/2025

Todd, we're pleased to know we have been able to exceed your expectations and really help you out! We do hope we can be of assistance in the future. Take care!

Business Response

GREEN BAY, WI

Nicholas S|2025 Chevrolet Equinox EV

Confirmed Sales Customer

8/25/2025

My salesman was awesome!

TANNER WARD

8/26/2025

Nicholas, we're happy you found our staff to be so supportive during your experience here at Ivan Gandrud Chevrolet, INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

HOBART, WI

David S|2026 Chevrolet Equinox

Confirmed Service Customer

8/25/2025

Excellent Service!

8/26/2025

David, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MENASHA, WI

James J|2007 Buick Lucerne

Confirmed Service Customer

8/25/2025

Very consider it

8/26/2025

James, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GREEN BAY, WI

Abigail H|2026 Chevrolet Trailblazer

Confirmed Sales Customer

8/27/2025

You can’t go wrong with having KC, THE Best of The Bay Best Auto Salesman :)

KEVIN CARL BEHM

8/28/2025

Abigail, thank you for your kind review; we are happy to pass along your comments to the team here at Ivan Gandrud Chevrolet, INC.! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

GREEN BAY, WI

Andrea B|2026 Chevrolet Traverse

Confirmed Sales Customer

9/3/2025

I submitted an online request and Greg called me within 5 minutes. We made an appointment for the next day. Greg made the process easy and the financing was also a smooth process. This was my first time buying from Gandrud.

GREG HATTULA

9/3/2025

Andrea, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Deborah W|2023 Chevrolet Malibu

Confirmed Service Customer

9/7/2025

The guy that checks in your car for a oil change is the nicest guy,he comes and talks to you at the end and goes thru everything they did,very nice guy, actually every one is very nice,they take care of the customers like we're family !!

9/8/2025

Deborah, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GREEN BAY, WI

Dennis D|2024 Chevrolet Corvette

Confirmed Service Customer

9/8/2025

It was a great experience

9/9/2025

Our staff is committed to providing each of our clients with the best automotive experience! Thank you for choosing Ivan Gandrud Chevrolet, INC. and we hope to see you again.

Business Response

CASCO, WI

Jeffrey P|2023 Chevrolet Traverse

Confirmed Service Customer

9/8/2025

I was in out fast

9/9/2025

Jeffrey, we're glad everything was completed quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

Business Response

OCONTO, WI

Brianna L|2022 Chevrolet Blazer

Confirmed Service Customer

9/10/2025

Ripped my backup camera harness off resulting in longer repair time. Given carelessness with this I suspect that the left panel that I needed replacing was likely broken in removal and not just “found to have broken clips and the blind spot detector dangling” especially being that there was none, nor had there ever been, any damage to that side of the vehicle and the blind spot detector never had any issues. Cost me an extra $900 and put a bad taste in my mouth.

9/10/2025

Thank you for reaching out to us. We regret to hear about the situation you have described. If you are willing to give us another chance, please contact us at (920) 471-0898 so we can understand your situation better in order to try and turn your experience around. Thank you, Ivan Gandrud Chevrolet, INC.

Business Response

GREEN BAY, WI

Alan E|2024 Chevrolet Equinox

Confirmed Service Customer

9/8/2025

Issue not fixed

9/9/2025

Alan, thank you for taking the time to leave us feedback about your experience with us. If you'd be willing to provide more feedback, please reach out to us at (920) 471-0898 so we can assist you further.

Business Response

GREEN BAY, WI

Jeffrey V|2025 Chevrolet Silverado 1500

Confirmed Service Customer

9/8/2025

Prompt and precise

9/9/2025

Jeffrey, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

GREEN BAY, WI

Debra U|2020 Chevrolet Blazer

Confirmed Service Customer

9/9/2025

Quick service. Great communication.

9/10/2025

Debra, thank you so much for your positive comments about Ivan Gandrud Chevrolet, INC. - Service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GREEN BAY, WI

Kirby Q|2025 Chevrolet Silverado 1500

Confirmed Service Customer

9/9/2025

Everyone was nice and professional

9/10/2025

Kirby, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DENMARK, WI

Kurt W|2019 Chevrolet Traverse

Confirmed Service Customer

9/10/2025

As always the Express Lube team was flawless in their service of my vehicle, performing an oil change and tire rotation in a very timely manner!

9/11/2025

Thank you for choosing Ivan Gandrud Chevrolet, INC. as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

Paul P|2025 Chevrolet Colorado

Confirmed Service Customer

9/10/2025

Ryan took great care of me and kept me informed about my vehicle. Race also did a great job as I needed a loaner for a period of time

9/11/2025

Thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

GREEN BAY, WI

Stephen K|2023 Chevrolet Traverse

Confirmed Service Customer

9/10/2025

Fast service for what we needed

9/11/2025

Stephen, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

ESCANABA, MI

Calvin T|2022 Chevrolet Traverse

Confirmed Service Customer

9/10/2025

everything satisfactory

9/11/2025

Calvin, thank you so much for your positive comments about Ivan Gandrud Chevrolet, INC. - Service! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GREEN BAY, WI

Eric R|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

9/12/2025

Quick and efficient. Great communication

9/15/2025

Eric, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

NEW FRANKEN, WI

Judith H|2024 Chevrolet Trailblazer

Confirmed Service Customer

9/12/2025

Friendly, helpful and efficient !

9/15/2025

Judith, we really appreciate your positive review! We hope you have a great day!

Business Response

DE PERE, WI

Sue B|2025 Chevrolet Tahoe

Confirmed Service Customer

9/12/2025

N/A

9/15/2025

Hi, thank you for the high star rating! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

STURGEON BAY, WI

Cynthia R|2026 Chevrolet Corvette

Confirmed Sales Customer

9/14/2025

Alex was super helpful and friendly throughout the whole experience. Everyone was friendly every time we came in.

ALEXANDER YOUNG

9/15/2025

We're glad to hear you found our staff was so knowledgeable and helpful! Thank you again for choosing Ivan Gandrud Chevrolet, INC. and we hope to see you again.

Business Response

GREEN BAY, WI

Harvey B|1998 Chevrolet Suburban

Confirmed Service Customer

9/15/2025

every thing is ok

9/16/2025

Harvey, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GREEN BAY, WI

Dennis J|2019 Chevrolet Equinox

Confirmed Service Customer

9/16/2025

Fast and friendly service

9/17/2025

Dennis, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

CASCO, WI

Charles S|2025 Chevrolet Equinox EV

Confirmed Sales Customer

9/16/2025

Stephanie Lanz was an amazing salesperson. Very knowledgeable and accommodating. Every question about the vehicles we had, she answered off the top of her head (and accurately according to later google searches). She is a huge asset to your company.

STEPHANIE LANZ

9/17/2025

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

APPLETON, WI

Christopher C|2026 Chevrolet Traverse

Confirmed Sales Customer

9/16/2025

Very attentive, with the desire to help us and they succeeded.

STEPHANIE LANZ

9/17/2025

Christopher, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GREEN BAY, WI

Charles E|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

9/17/2025

I was able to find the truck with most of the options and color, I had looked at other dealerships and the selection was limited.

DAVID BURN

9/18/2025

Charles, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

GREEN BAY, WI

Angela B|2019 Chevrolet Equinox

Confirmed Service Customer

9/17/2025

Erica was awesome

9/18/2025

Angela, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

GREEN BAY, WI

Dennis Y|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

9/12/2025

Stephanie in sales was great to work with on my new Silverado purchase, the whole process was very smooth with no glitches, and she took the time to explain all the features on the vehicle. Will definitely recommend Gandrud, and Stephanie to any I know in the market for a vehicle.

STEPHANIE LANZ

9/15/2025

Our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!

Business Response

HOWARD, WI

Philip Z|2025 Chevrolet Colorado

Confirmed Sales Customer

9/12/2025

The sales rep KC did a great job.

KEVIN CARL BEHM

9/15/2025

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

APPLETON, WI

Diana Y|2026 Chevrolet Trax

Confirmed Sales Customer

9/16/2025

Was an absolutely smooth deal process. Very knowledgeable salesperson and financial services were great. Highly recommend this dealership to my friends and family!

JOE FISCHER

9/17/2025

Diana, we're glad to hear you found our staff was so knowledgeable and helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

MARINETTE, WI

Dennis Z|2026 Chevrolet Equinox

Confirmed Sales Customer

9/17/2025

It was a pleasure working with you and we got a great deal

ALEXANDER YOUNG

9/17/2025

Dennis, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

KEWAUNEE, WI

Karina A|2023 Chevrolet Trailblazer

Confirmed Service Customer

9/17/2025

N/A

9/17/2025

Karina, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

DENMARK, WI

Jeffrey S|2025 Chevrolet Silverado 1500

Confirmed Sales Customer

9/18/2025

Tanner was absolutely amazing. Very professional from start to finish. He made the whole process as easy as possible. Once again exceptional service from the best Chevrolet dealer around.

TANNER WARD

9/19/2025

Jeffrey, we're happy you found our staff to be so supportive during your experience here at Ivan Gandrud Chevrolet, INC.. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

GREEN BAY, WI

Dean K|2023 Chevrolet Equinox

Confirmed Service Customer

9/19/2025

Very quick and easy

9/22/2025

Dean, It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Ivan Gandrud Chevrolet, INC. and we hope to see you again.

Business Response

DENMARK, WI

Susan R|2016 Chevrolet Equinox

Confirmed Service Customer

9/19/2025

was very helpful and friendly kept me inform of the progress.

9/22/2025

Susan, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GREEN BAY, WI

David A|2023 Chevrolet Camaro

Confirmed Service Customer

9/17/2025

Was very easy. Left my car, got a ride home and back, picked my car back up. Very simple and with a ride home to wait.

9/18/2025

David, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

SUAMICO, WI

James K|2026 Chevrolet Equinox

Confirmed Sales Customer

9/17/2025

Everything always goes smooth we bought many vehicles there

DAVID BURN

9/18/2025

James, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

FOND DU LAC, WI

Patrick A|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

9/17/2025

Excellent

TANNER WARD

9/18/2025

Patrick, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ivan Gandrud Chevrolet, INC.. We sincerely value your business and look forward to your next visit!

Business Response

GREEN BAY, WI

Ashley M|2022 Chevrolet Blazer

Confirmed Service Customer

9/18/2025

Had a great experience took less than 40 min and I was back on the road!

9/19/2025

Ashley, we're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

Business Response

GREEN BAY, WI

Gregory M|2024 Chevrolet Equinox

Confirmed Service Customer

9/20/2025

Never coming back

9/22/2025

Gregory, we appreciate you taking the time to leave us this feedback. When you have an opportunity, please reach out to us at (920) 471-0898 so we can try to restore your confidence in our business. Thank you again for taking the time to reach out to us, and we hope to hear from you soon.

Business Response

GREEN BAY, WI

David M|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

9/20/2025

Great Stephanie was very nice and helpful and found and got the truck that I wanted

STEPHANIE LANZ

9/22/2025

Thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!

Business Response

CRIVITZ, WI

Patrick V|2025 Chevrolet Silverado 1500

Confirmed Service Customer

9/23/2025

On short notice Ryan fit me in for a service appointment, then performed the schedule work in a very reasonable time.

9/24/2025

Patrick, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

GREEN BAY, WI

James M|2019 Chevrolet Equinox

Confirmed Service Customer

9/23/2025

Everyone there was very friendly and my work was done on time. Thanks

9/24/2025

We appreciate your positive review of your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

NEW FRANKEN, WI

Sally N|2025 Buick Enclave

Confirmed Service Customer

9/23/2025

Quick service and friendly staff. Only place I will do my service.

9/24/2025

We're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

WRIGHTSTOWN, WI

Mike W|2023 Chevrolet Silverado 1500

Confirmed Service Customer

9/19/2025

oil change

9/22/2025

Mike, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DE PERE, WI

Paul S|2012 GMC Acadia

Confirmed Service Customer

9/22/2025

Easy scheduling, clear communication and easy pickup.

9/22/2025

Paul, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

DE PERE, WI

Jeffrey M|2026 Chevrolet Equinox

Confirmed Sales Customer

9/22/2025

My experience was exactly what I was looking for! No one was very pushy and everyone was very friendly!

KEVIN CARL BEHM

9/24/2025

Our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!

Business Response

ESCANABA, MI

Gail D|2024 Chevrolet Traverse

Confirmed Service Customer

9/23/2025

Had 9am appointment to have running boards installed and didn't leave until after 1pm why bother making an appointment

9/24/2025

Gail, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (920) 471-0898 to discuss your concerns, as your satisfaction is of utmost importance to us.

Business Response

GREEN BAY, WI

Linda W|2025 Chevrolet Equinox

Confirmed Service Customer

9/23/2025

Friendly staff and always very informative

9/24/2025

Thank you for your kind review; we are happy to pass along your comments to the team here at Ivan Gandrud Chevrolet, INC.! We look forward to your next visit! Take care!

Business Response

GREEN BAY, WI

Thomas J|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

9/25/2025

1day appt. Less than an hour repair.

9/27/2025

Thomas, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

STURGEON BAY, WI

Brian R|2024 Chevrolet Equinox

Confirmed Service Customer

9/26/2025

Great

9/29/2025

Brian, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

CASCO, WI

Neil J|2025 Chevrolet Tahoe

Confirmed Sales Customer

9/28/2025

KC was great to work with

KEVIN CARL BEHM

9/30/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

PESHTIGO, WI

Anthony C|2025 Chevrolet Colorado

Confirmed Sales Customer

9/29/2025

I have always enjoyed going to Gandrud

JOE FISCHER

9/30/2025

Anthony, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

GREEN BAY, WI

Celine R|2016 Chevrolet Equinox

Confirmed Service Customer

9/23/2025

Usual oil change, needed 2 air filters, they dont try to tell you you need something when you don't .. was like 4yrs on my last filters.. always do a great job🙂

9/24/2025

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SOBIESKI, WI

Paul M|2026 Chevrolet Traverse

Confirmed Sales Customer

9/25/2025

Stephanie was very friendly and helpful with our new purchase! Would highly recommend.

STEPHANIE LANZ

9/27/2025

Paul, we are very happy to have provided you with such a positive experience! Thank you for choosing Ivan Gandrud Chevrolet, INC. and we hope to see you again.

Business Response

GREEN BAY, WI

Michael P|2026 Chevrolet Colorado

Confirmed Sales Customer

9/25/2025

Greg did a excellent job of getting me a good deal

GREG HATTULA

9/28/2025

Michael, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

GREEN BAY, WI

Virginia C|2024 Chevrolet Equinox

Confirmed Service Customer

9/25/2025

Fast, friendly, professional service. I like that you don’t need an appointment for oil changes.

9/28/2025

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

DE PERE, WI

Jeffrey G|2023 Chevrolet Traverse

Confirmed Service Customer

9/26/2025

great service, friendly staff

9/29/2025

Jeffrey, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

Business Response

GREEN BAY, WI

Jeannette W|2026 Chevrolet Traverse

Confirmed Sales Customer

9/28/2025

I appreciate Gandrud giving us the time to make an informed decision on our purchase of the 2026 Traverse. We also appreciate getting a decent trade in price for our 2020 Equinox which was in excellent condition.

STEPHANIE LANZ

9/30/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

OCONTO, WI

Peggy H|2023 Chevrolet Traverse

Confirmed Service Customer

9/29/2025

Service people were friendly & courteous. Oil change was done very timely. I was notified about the condition of the cabin filter & chose to have it replaced. I was grateful for that information. Overall great experience.

9/30/2025

We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GREEN BAY, WI

Lawrence J|2025 Chevrolet Equinox EV

Confirmed Service Customer

9/29/2025

Everything was great. Service was great!! People were great!!

9/30/2025

Lawrence, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

BRUSSELS, WI

Douglas H|2023 Chevrolet Traverse

Confirmed Service Customer

9/29/2025

Ryan is possibly the greatest service writer that has ever lived, a true legend.

9/30/2025

Douglas, thank you for your kind review; we are happy to pass along your comments to Ryan here at Ivan Gandrud Chevrolet, INC.! We sincerely value your business and look forward to your next visit!

Business Response

SOBIESKI, WI

Justin C|2025 Chevrolet Tahoe

Confirmed Sales Customer

9/29/2025

Very satisfied with everyone. Great experience!

ANTHONY BEHREND ALVARENGA

10/1/2025

Justin, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

GREEN BAY, WI

Debra M|2026 Chevrolet Trailblazer

Confirmed Sales Customer

9/29/2025

Very professional, friendly and knowledgeable.

GREG HATTULA

10/1/2025

It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!

Business Response

GREEN BAY, WI

Bill S|2015 Chevrolet Colorado

Confirmed Service Customer

10/3/2025

$100 bucks for an oil change? $48 bucks for a bulb replacement? Am I so out of touch by thinking this is outright ridiculous and a serious case of gouging? Yowzaaaaaaa!!!!!

10/6/2025

Bill, thank you for your kind review; we are happy to pass along your comments to the team here at Ivan Gandrud Chevrolet, INC. - Service! We sincerely value your business and look forward to your next visit!

Business Response

GREEN BAY, WI

Dan R|2013 Chevrolet Equinox

Confirmed Service Customer

10/4/2025

The young men did an excellent job. I would like to thank them for the way they did there job. It was a much better then the last time. Keep up the good work

10/6/2025

Dan, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

LITTLE SUAMICO, WI

Jeffrey L|2023 GMC Terrain

Confirmed Service Customer

10/4/2025

Fast service and great service.

10/6/2025

Jeffrey, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

STURGEON BAY, WI

Kris V|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

10/5/2025

Taylor Komorosky went out of his way to help me and make sure the coupon I forgot at home could be sent via text message so I could get my discount.

10/7/2025

Kris, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

GREEN BAY, WI

Daniel D|2024 Chevrolet Equinox

Confirmed Service Customer

10/5/2025

Friendly, listen to me , and got it fixed in a very timely manner!! Enjoyed dealing with Nick and dealing with Gandrud.

10/7/2025

Daniel, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

GREEN BAY, WI

Reed W|2023 Chevrolet Equinox

Confirmed Service Customer

9/29/2025

Fast, efficient service.

9/30/2025

Reed, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GREEN BAY, WI

James L|2013 Chevrolet 1500 Silverado

Confirmed Service Customer

10/2/2025

Everything was completed in less than 40 minutes

10/6/2025

James, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

GREEN BAY, WI

Terrence D|2023 Chevrolet Equinox

Confirmed Service Customer

10/3/2025

Full service in 20 minutes

10/6/2025

Terrence, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SUAMICO, WI

Roy W|2018 Chevrolet Traverse

Confirmed Service Customer

10/3/2025

Very fast and professional service, and at a great price.

10/6/2025

Roy, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ESCANABA, MI

John R|2021 Chevrolet Traverse

Confirmed Service Customer

10/3/2025

Andrew had me in and out in about 30 minutes, awesome service!

10/6/2025

John, we're happy you found our staff to be so supportive during your experience here at Ivan Gandrud Chevrolet, INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GREEN BAY, WI

Jack L|2026 Chevrolet Traverse

Confirmed Sales Customer

10/6/2025

KC was awesome to work with, he listened well and was very knowledgeable. Great dude

KEVIN CARL BEHM

10/7/2025

Jack, we're happy you found our staff to be so supportive during your experience here at Ivan Gandrud Chevrolet, INC.. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

DE PERE, WI

Gene B|2025 Chevrolet Traverse

Confirmed Sales Customer

10/7/2025

Great experience.

TANNER WARD

10/8/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

MENOMONEE FALLS, WI

Marissa Z|2026 Chevrolet Equinox

Confirmed Sales Customer

10/7/2025

I came in to replace my lease early and you guys made it happen!

DAVID BURN

10/8/2025

Marissa, we're so happy we were able to help you out! We look forward to your next visit! Take care!

Business Response

MENOMINEE, MI

Margaret G|2026 Chevrolet Traverse

Confirmed Sales Customer

10/8/2025

Excellent service

KEVIN CARL BEHM

10/10/2025

Margaret, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

KINGSFORD, MI

Paula G|2018 Chevrolet Equinox

Confirmed Service Customer

10/8/2025

Erica was awesome to work with!

10/10/2025

Paula, thank you for your kind review; we are happy to pass along your comments to the team here at Ivan Gandrud Chevrolet, INC.! We look forward to your next visit! Take care!

Business Response

GREEN BAY, WI

Tania C|2021 Chevrolet Colorado

Confirmed Service Customer

10/9/2025

Very fast, left my truck over night and got a text earlier the next morning that my truck was done. Got to Gandrud and was in and out in 5 minutes.

10/11/2025

Tania, thank you so much for the positive review! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

MANITOWOC, WI

Dale O|2022 Chevrolet Corvette

Confirmed Service Customer

10/9/2025

Communication with David Schumacher was great

10/11/2025

Dale, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

TOWNSEND, WI

Scott R|2019 Chevrolet Traverse

Confirmed Service Customer

10/10/2025

Very quick and thorough

10/12/2025

Scott, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ASHWAUBENON, WI

Christopher S|2024 Chevrolet Silverado 1500

Confirmed Service Customer

10/10/2025

Everyone was very helpful.

10/12/2025

Christopher, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

GREEN BAY, WI

Andrew K|2025 Chevrolet Equinox EV

Confirmed Sales Customer

10/10/2025

Stephanie was attentive, kind and honest. That’s what I look for in a car shopping experience. She went out of her way to make certain we were cared for

STEPHANIE LANZ

10/12/2025

Andrew, thank you for your kind review; we are happy to pass along your comments to the team here at Ivan Gandrud Chevrolet, INC.! We sincerely value your business and look forward to your next visit!

Business Response

GREEN BAY, WI

Randy M|2021 Chevrolet Traverse

Confirmed Service Customer

10/13/2025

Staff was very helpful and very motivated to provide good customer support. The greeters were excellent and continued to provide status. Quick turn around on the oil change which seems to be not available at other chevy garages.

10/14/2025

Randy, we are very happy to have provided you with such a positive experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

EAGLE RIVER, WI

Cori N|2026 Chevrolet Equinox

Confirmed Sales Customer

10/13/2025

Greg helped me find the best vehicle for the size family I had and answered all questions I had related to finding

GREG HATTULA

10/14/2025

Cori, we're happy to hear you had such a positive experience with our team! We sincerely value your business and look forward to your next visit!

Business Response

GREEN BAY, WI

Beverly F|2026 Chevrolet Traverse

Confirmed Sales Customer

10/13/2025

Will Behrend was excellent. Courteous with a business person’s attention to my exact needs I bought the first car he suggested. It was perfect. Exactly what I was looking for. And the color was right.

ANTHONY BEHREND ALVARENGA

10/14/2025

Beverly, congratulations on your new vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GREEN BAY, WI

Michele D|2019 GMC Acadia

Confirmed Service Customer

10/6/2025

Nick was very nice, courteous and prompt. He explained things well when finished. Very happy withe tires.

10/8/2025

Michele, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

GREEN BAY, WI

Christopher R|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

10/8/2025

I always avoided dealerships because of the stories you hear. But, those stories weren't true here. Everything went smoothly.

GREG HATTULA

10/9/2025

Christopher, thanks! We always want to hear back from our clients, and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

DE PERE, WI

Judith G|2018 Chevrolet Trax

Confirmed Service Customer

10/8/2025

I stopped to ask about doing an oil change and tires rotated. I was told it could be done right then. It would take about an hour. I said go ahead do it. I was told I needed a battery I was asked if I wanted it and cost. Good job

10/10/2025

Judith, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GREEN BAY, WI

Erik G|2026 Chevrolet Silverado EV

Confirmed Sales Customer

10/8/2025

Whole team worked to get me the vehicle I wanted.

TANNER WARD

10/10/2025

Erik, thank you for your kind review; we are happy to pass along your comments to the team here at Ivan Gandrud Chevrolet, INC.! If you have any further questions, please give us a call. We're always happy to help!

Business Response

CLINTONVILLE, WI

James J|2026 Chevrolet Colorado

Confirmed Sales Customer

10/9/2025

The whole experience was top notch. I didnt feel "sold", I wasnt pushed for things I didnt want. The whole team was great.

TANNER WARD

10/12/2025

James, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

ANTIGO, WI

Bernadette M|2024 Chevrolet Equinox

Confirmed Service Customer

10/10/2025

I have always had a great experience at Gandrud. Quick friendly service. Keep up the great work.

10/12/2025

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

NEW FRANKEN, WI

David N|2023 Chevrolet Tahoe

Confirmed Service Customer

10/13/2025

Timely and helpful.

10/13/2025

David, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

REEDSVILLE, WI

Laurie M|2026 Chevrolet Equinox EV

Confirmed Sales Customer

10/14/2025

We had a very good sales experience with Tanner Ward. Also I am working with him to resolve a few issues with our new Equinox EV. A dent in the passenger door and some rattling in the dash board. Small items but it is a new car and expensive for us. I trust him to get fixes arranged for those items.

TANNER WARD

10/15/2025

Laurie, we're happy you found our staff to be so supportive during your experience here at Ivan Gandrud Chevrolet, INC.. Thank you again for choosing Ivan Gandrud Chevrolet, INC. and we hope to see you again.

Business Response

KAUKAUNA, WI

Tim S|2014 Chevrolet Impala Limited

Confirmed Service Customer

10/14/2025

Oil change was done in a timely manner as promised. Would have preferred that tires had not been adjusted down to 30lbs. That just meant I had to re-inflate them to 35. Otherwise, everything was satisfactory.

10/14/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us!

Business Response

GREEN BAY, WI

John K|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

10/14/2025

Everyone was very polite,friendly and helpful.

DAVID BURN

10/15/2025

John, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

LITTLE SUAMICO, WI

Thomas H|2016 Chevrolet Trax

Confirmed Service Customer

10/14/2025

Replaced a sensor and all went well

10/16/2025

Thomas, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

GREEN BAY, WI

Charles M|2018 Chevrolet Equinox

Confirmed Service Customer

10/15/2025

Autumn got our car scheduled for service and had the issue taken care of. This was the second time the sensor went out in a 2 month period and hoping it doesn’t happen again.

10/16/2025

Charles, thank you for your kind review; we are happy to pass along your comments to the team here at Ivan Gandrud Chevrolet, INC.! We hope to be of service to you again in the future. Best wishes, Ivan Gandrud Chevrolet, INC.

Business Response

GREEN BAY, WI

Dana V|2025 Chevrolet Equinox EV

Confirmed Sales Customer

10/15/2025

We bought an EV and we didn't know that it didn't have CarPlay like our previous vehicle, same make and type of car only switched to and EV. We thought the transition would be easy, but nobody told us that the EV completely switched away from Apple Car Play and used Google and Amazon. When we got into the car the navigation did not work because we didn't know we had to log into a Google account so we had no way to get home and it was pitch black out. It would have been nice to know the changes and to have someone set us up for success. We would not have purchased this vehicle if we had known it did not have the Car Play feature. That is a BIG deal and a BIG change.

CARTER HOLLATZ

10/16/2025

We appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (920) 471-0898 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

CLINTONVILLE, WI

Michelle G|2026 Chevrolet Equinox

Confirmed Sales Customer

10/15/2025

Our salesperson was very knowledgeable. Answered all our questions and got us into a vehicle that meets all our needs. I highly recommend Gandrud Chevrolet to anyone. It was a joyous experience from start to finish.

ANTHONY BEHREND ALVARENGA

10/18/2025

Our staff is committed to providing each of our clients with the best automotive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

TOWNSEND, WI

Peter F|2020 Chevrolet Colorado

Confirmed Service Customer

10/16/2025

My experience at Gandrud is always pleasant. They really have their customer service on point.

10/18/2025

Peter, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

PESHTIGO, WI

Gerald K|2023 Chevrolet Traverse

Confirmed Service Customer

10/16/2025

Service was great

10/19/2025

Gerald, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

DENMARK, WI

Michael P|2023 Chevrolet Silverado 1500

Confirmed Service Customer

10/16/2025

Quick, easy and reliable

10/19/2025

Michael, thank you for your kind words and this wonderful review! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

ESCANABA, MI

Steven K|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

10/16/2025

Simple oil change but great service

10/19/2025

Steven, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DENMARK, WI

Richard B|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

10/17/2025

My sales lady was very knowledgeable and walked me through every aspect of my truck

STEPHANIE LANZ

10/19/2025

Richard, we're glad to hear you found our staff was so knowledgeable and helpful! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

FOND DU LAC, WI

David Z|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

10/17/2025

My experience was great every thing went good I had a great sales man he answered all my questions he was not pushy he gave me his number and said I should call him with any problems

DERIK KENNEDY

10/20/2025

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

DE PERE, WI

David W|2019 GMC Terrain

Confirmed Service Customer

10/17/2025

Setting up the appointment was easy and the communication during the process was very helpful.

10/20/2025

David, we are glad we could help! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

SISTER BAY, WI

Cynthia R|2026 Chevrolet Trax

Confirmed Sales Customer

10/17/2025

The salesman explained everything to me. I told him. What I wanted Worked out ok.

DAVID BURN

10/20/2025

Cynthia, thank you so much for your positive comments about Ivan Gandrud Chevrolet, INC.! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

GREEN BAY, WI

Donald G|2017 Chevrolet Impala

Confirmed Service Customer

10/18/2025

everybody is polite and professional;

10/20/2025

Donald, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

GREEN BAY, WI

Jeffery A|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

10/19/2025

The only issue I had was my vehicle smelled oil from the oil change attendant. I know in the past they would put plastic seat covers and paper Matt’s down to help with this.

10/20/2025

Jeffery, thank you for taking the time to leave us feedback about your experience with us. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (920) 471-0898 so we can work towards a resolution.

Business Response

GREEN BAY, WI

John W|2026 Chevrolet Trailblazer

Confirmed Sales Customer

10/14/2025

very happppy with deal

JOE FISCHER

10/15/2025

John, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

Business Response

TWO RIVERS, WI

Beth Z|2022 Chevrolet Trailblazer

Confirmed Service Customer

10/14/2025

Professional, quality service! Ryan emailed me the options for tires and I was able to get an appointment easily. The waiting area is nice and clean, the cashiers were also very friendly! 10/10 would recommend Gandrud!

10/15/2025

Beth, we always want to hear back from our clients and we're glad you had such a positive experience with us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

KEWAUNEE, WI

Joanne B|2026 Chevrolet Equinox

Confirmed Sales Customer

10/16/2025

Very helpful. Found the perfect vehicle for us.

JOE FISCHER

10/19/2025

We are glad we could help! If you have any further questions, please give us a call. We're always happy to help!

Business Response

WINNECONNE, WI

Leo W|2017 Chevrolet Equinox

Confirmed Service Customer

10/16/2025

Fast and pleasant.

10/19/2025

Leo, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

TOWNSEND, WI

Anthony G|2026 Chevrolet Traverse

Confirmed Sales Customer

10/16/2025

Our salesman, Matt Ihlenfeldt, was the BEST! Took care of all our questions & concerns! Will definitely be back to deal with Matt in the future for both our personal and business vehicles!

MATTHEW IHLENFELDT

10/19/2025

We're happy you found our staff to be so supportive during your experience here at Ivan Gandrud Chevrolet, INC. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

STURGEON BAY, WI

Jim R|2024 Chevrolet Corvette

Confirmed Service Customer

10/16/2025

No drama. 😊

10/19/2025

Jim, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

BAILEYS HARBOR, WI

Terri L|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

10/16/2025

Very professional, fast service. Explained everything to my satisfaction.

10/19/2025

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GREEN BAY, WI

Thomas G|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

10/17/2025

Attentive, polite and very responsive.

TANNER WARD

10/19/2025

Thomas, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

SEYMOUR, WI

Debra U|2023 Chevrolet Trailblazer

Confirmed Service Customer

10/21/2025

Timely service and great communication

10/21/2025

Debra, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

GREEN BAY, WI

Thomas B|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

10/19/2025

Fast service and a desire to accommodate.

10/20/2025

Thomas, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GREEN BAY, WI

Cinthia L|2023 Chevrolet Equinox

Confirmed Service Customer

10/19/2025

Very great service. Friendly staff and explained the service they were performing thoroughly. Taylor was outstanding!

10/20/2025

We're happy you found our staff to be so supportive during your experience here at Ivan Gandrud Chevrolet, INC.. Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

GREEN BAY, WI

Steven R|2022 Chevrolet Tahoe

Confirmed Service Customer

10/20/2025

David Schumacher was great

10/21/2025

Steven, thank you for your kind review; we are happy to pass along your comments to the team here at Ivan Gandrud Chevrolet, INC. - Service! We sincerely value your business and look forward to your next visit!

Business Response

GREEN BAY, WI

Allen S|2025 Chevrolet Trax

Confirmed Service Customer

10/21/2025

I was happy to see how they worked on my car. It was just an oil change but everyone worked as one.

10/22/2025

Allen, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

WHITELAW, WI

Katherine N|2026 Chevrolet Trailblazer

Confirmed Sales Customer

10/22/2025

KC did a great job as my salesperson. I got a way better deal on my trade in then I thought I would get. It was a very good experience overall. I would definitely recommend Gandrud to my friends.

KEVIN CARL BEHM

10/23/2025

Katherine, thank you for your kind review; we are happy to pass along your comments to the team here at Ivan Gandrud Chevrolet, INC.! We sincerely value your business and look forward to your next visit!

Business Response

DE PERE, WI

Patrick W|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

10/22/2025

The sales and service was top notch

KADEN STROHL

10/23/2025

Patrick, thank you so much for the positive review! We sincerely value your business and look forward to your next visit!

Business Response

STEVENS POINT, WI

Ryan M|2022 Chevrolet Traverse

Confirmed Service Customer

10/23/2025

Excellent service! Ryan is the best would recommend him and Gandrud to anyone. Best experience ever

10/26/2025

Ryan, we're happy you found our staff to be so supportive during your experience here at Ivan Gandrud Chevrolet, INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DE PERE, WI

Kaden L|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

10/24/2025

Sales person was very knowledgeable in the vehicle that I purchased and helped me get any rebate that was available to me. If I had to buy another vehicle today, I would go straight to Gandrud.

DERIK KENNEDY

10/26/2025

We're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GREENLEAF, WI

Randy W|2015 Chevrolet Malibu

Confirmed Service Customer

10/22/2025

Fast, courteous service

10/22/2025

Randy, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

GREEN BAY, WI

John K|2026 Chevrolet Silverado 2500 HD

Confirmed Service Customer

10/22/2025

The buying process and trip to the service department were great. Everyone was very friendly and helpful.

10/23/2025

John, our staff is committed to providing each of our clients with the best automotive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

LITTLE SUAMICO, WI

Penny A|2020 Chevrolet Equinox

Confirmed Service Customer

10/23/2025

Our last four cars have been from Gandrud. Everyone always polite, professional, and have the patience to explain any concerns I may have. Thank you.

10/26/2025

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

BELLEVUE, WI

Todd M|2015 GMC 1500 Sierra

Confirmed Service Customer

10/23/2025

When told vehicle is done and ready for pick up, billing department should have accurate bill ready accounting to what was quoted. Billing department should know how to give cash change back and say please and thank you to the paying customer.

10/26/2025

Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

DE PERE, WI

Donald P|2014 Chevrolet Traverse

Confirmed Service Customer

10/24/2025

Very Good Explained everything I wanted to know

10/26/2025

Donald, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

GREEN BAY, WI

Eugene S|2023 Chevrolet Tahoe

Confirmed Service Customer

10/24/2025

I needed a software update for my infotainment system. First off being able to schedule an appointment through the Chevrolet app made booking easy. As soon as I arrived at the dealership, I was greeted promptly and the repair process began. They thought I would take an hour so I decided to look around the lot at vehicles, then waited in the lounge area to use wi-fi to go through my phone. Nick the service advisor came to the lounge and let me know it would take a bit longer and offered me a courtesy shuttle to bring me home. I declined and called my wife for a ride. About an hour later I received a text from Nick, with his phone number stating if I had any questions feel free to call or text. Another half hour and I got a call from Nick letting me know the repairs were complete and I could pick up the Tahoe. I told his I would come in later due to my wife being gone to her pickleball workout. Nick promptly arranged for the Gandrud shuttle to come pick me up. The shuttle driver (I didn't catch her name) was a sweet mature lady with pleasant conversation. I was dropped off at the service department, and completed the paperwork. Everything seems to be working properly on the Tahoe. I will say every person I had contact with at Gandrud was friendly and prompt. A good service experience.

10/26/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GREEN BAY, WI

David G|2022 Chevrolet Equinox

Confirmed Service Customer

10/24/2025

It was good. Wasn't very busy so was able to get in right away.

10/26/2025

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

KAUKAUNA, WI

Jo Anne A|2019 Chevrolet Equinox

Confirmed Service Customer

10/24/2025

It was fine, what I expected.

10/26/2025

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

DE PERE, WI

Jeff D|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

10/24/2025

All good very happy

10/26/2025

We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

GREEN BAY, WI

Deborah A|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

10/25/2025

Salesman

10/27/2025

Deborah, we appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

GREEN BAY, WI

Everette S|2026 Chevrolet Equinox EV

Confirmed Sales Customer

10/25/2025

Everyone at the dealership we met was super friendly and helpful. One of the best car buying experiences I've had. Everything was super explained, easy test drive, brought my wife in, we both really liked the vehicle and the way Alex was great. He had straight forward friendly approach and the way he presented the car to us and helped with answering all of our questions was excellent. He seemed genuinely concerned we were happy with the car and the information he provided and helpful with guiding us through the lease process and any questions regarding the deal etc. A very nice, yet good salesman.

ALEXANDER YOUNG

10/27/2025

Everette, thank you for your kind review; we are happy to pass along your comments to the team here at Ivan Gandrud Chevrolet, INC.! Our team strives to deliver an excellent experience, and we are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Business Response

NEW FRANKEN, WI

Joan L|2017 Chevrolet Equinox

Confirmed Service Customer

10/25/2025

Walk in oil and tire rotation with point check. Had service system message, covered under extended warranty. Loved text option to schedule appt option. Staff both oil and service fantastic.

10/27/2025

Joan, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GREEN BAY, WI

Matthew B|2015 Chevrolet 1500 Silverado

Confirmed Service Customer

10/27/2025

Overall pretty good however I was concerned when I picked up the vehicle and in the process of gasing up checked under the hood. I had a spark plug swap out done and it looked like nothing had been touched. The engine cover was still dusty and there was a mouse nest under it. I’m a bit surprised it was noticed and cleaned out during the spark plug swap which I hope was actually done. Thank you.

10/28/2025

Matthew, thank you for taking the time to leave us your honest feedback. We'd like the opportunity to turn your experience around. Please reach out to us at (920) 471-0898 at your earliest convenience to discuss how we can turn this experience into a positive one.

Business Response

GREEN BAY, WI

Roy B|2016 Chevrolet 1500 Silverado

Confirmed Service Customer

10/27/2025

Friendly Folks all around! In and out quickly!

10/28/2025

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GREEN BAY, WI

Michael P|2026 Chevrolet Colorado

Confirmed Service Customer

10/28/2025

The bug shield was installed and the splash guards didn’t line up so they were reordered

10/29/2025

Michael we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

GREEN BAY, WI

Kathy H|2026 Chevrolet Traverse

Confirmed Sales Customer

10/28/2025

Walked into dealership, just looking. Met with Jason, very friendly, checked out a traverse. Went home over the weekend and decided to purchase one. Love it.

JASON VANSCHOIACK

10/29/2025

Kathy, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

MANITOWOC, WI

Robert O|2025 Chevrolet Colorado

Confirmed Service Customer

10/28/2025

Everyone was very friendly and helpful. A job well done.

10/29/2025

Robert, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

GREEN BAY, WI

Courtney Y|2026 Chevrolet Equinox

Confirmed Sales Customer

10/28/2025

Extremely helpful. They answered all of my questions and were more than willing to bend their schedules to get me in and out of the dealership as quickly as possible. Will be returning for my next car purchase!

ANDREA REGALIA

10/29/2025

Courtney, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

OCONTO FALLS, WI

Anne B|2017 Chevrolet Camaro

Confirmed Service Customer

10/29/2025

The wait to get an oil change was extremely long, made worse by the fact that when you pull up, you don’t know which of the 3 bays to park behind. I apparently chose the wrong one since 3 people that came after me got done way before me. I suggest having one feeding lane so the employee can drive the vehicles into the next available bay.

10/30/2025

Anne, we appreciate you taking the time to leave us this feedback. Thank you for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

Business Response

GREEN BAY, WI

Terry S|2022 Chevrolet Tahoe

Confirmed Service Customer

10/29/2025

Service completed successfully

10/30/2025

Terry, it is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Ivan Gandrud Chevrolet, INC. and we hope to see you again.

Business Response

GREEN BAY, WI

James H|2024 Chevrolet Corvette

Confirmed Service Customer

10/29/2025

I really do like my agent Erica, treats me very well and coordinates the maintenance of my car efficiently.

10/31/2025

James, thank you for your kind review; we are happy to pass along your comments to Erica here at Ivan Gandrud Chevrolet, INC. - Service! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

PULASKI, WI

Barbara K|2013 Chevrolet Avalanche

Confirmed Service Customer

10/24/2025

Courteous, thorough and pleasant waiting area!

10/26/2025

Barbara, thank you so much for your positive comments about Ivan Gandrud Chevrolet, INC.! We look forward to your next visit! Take care!

Business Response

ONEIDA, WI

Kaylee K|2026 Chevrolet Equinox

Confirmed Sales Customer

10/25/2025

10/10 would highly recommend.

ANDREA REGALIA

10/27/2025

We appreciate your positive review about your recent experience with us! Thanks for the recommendation, and have an amazing day!

Business Response

SOBIESKI, WI

Kurt V|2025 Chevrolet Suburban 1500

Confirmed Sales Customer

10/28/2025

Easy to deal with, fair and honest

TYLER SLABY

10/29/2025

Kurt, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

KAUKAUNA, WI

Jerome G|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

10/28/2025

Stephanie was awesome

STEPHANIE LANZ

10/29/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GREEN BAY, WI

Scott B|2026 Chevrolet Colorado

Confirmed Sales Customer

10/28/2025

Very easy process leading a new truck.

TYLER SLABY

10/29/2025

We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

DE PERE, WI

Rachel W|2025 Chevrolet Trailblazer

Confirmed Service Customer

10/29/2025

Fast friendly and great customer

11/1/2025

Thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Joann S|2026 Chevrolet Equinox

Confirmed Sales Customer

10/30/2025

Very friendly and told us everything we needed to know

CARTER HOLLATZ

11/2/2025

Joann, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

Business Response

GILLETT, WI

Keith R|2024 Chevrolet Silverado 1500

Confirmed Service Customer

10/30/2025

I arrived a bit early for my appt for an oil change. They took me in right away. Everyone was extremely friendly, and everything was explained to me.

11/2/2025

We're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

Business Response

ALGOMA, WI

Misty C|2023 Chevrolet Blazer

Confirmed Service Customer

10/31/2025

They had no loaners and didnt care. They didnt have any idea what the failed part does. The receptionist blew me off when I called and the sales person had NO clue about how to handle the situation. The receptionist, sales man, and service manager all had poor customer service.

11/3/2025

Misty, thank you for leaving us feedback. We are disappointed to hear that your experience was not a positive one. We'd like the opportunity to turn your experience around. Please reach out to us at (920) 471-0898 at your earliest convenience to discuss how we can turn this experience into a positive one.

Business Response

PULASKI, WI

Douglas H|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

10/31/2025

Great experience!

KEVIN CARL BEHM

10/31/2025

We appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

SOBIESKI, WI

Vincent L|2025 Chevrolet Traverse

Confirmed Service Customer

10/31/2025

Freindly

10/31/2025

Vincent, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

CASCO, WI

Dennis K|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

10/31/2025

We had the best salesperson. It can be very stressful buying a vehicle. We didn’t feel that stress. We came out of there with a new truck, feeling like we received the best deal possible. Stephanie Lanz, we would definitely work with you again!

STEPHANIE LANZ

10/31/2025

Dennis, thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

KAUKAUNA, WI

Gregory S|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

10/31/2025

Prompt and friendly service

11/3/2025

Gregory, your satisfaction is our top priority. We hope to see you soon!

Business Response

PESHTIGO, WI

Jennifer R|2025 Chevrolet Blazer

Confirmed Service Customer

11/1/2025

N/A

11/3/2025

Jennifer, thank you for the high star rating! We do hope we can be of assistance in the future. Take care!

Business Response

TWO RIVERS, WI

Charles B|2019 Chevrolet Traverse

Confirmed Service Customer

11/1/2025

Great service!

11/4/2025

Charles, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Ivan Gandrud Chevrolet, INC.

Business Response

MENOMINEE, MI

Jason J|2019 Chevrolet Cruze

Confirmed Service Customer

11/3/2025

Fast, Friendly Service for replacing all 4 tires.

11/4/2025

Jason, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GREEN BAY, WI

Michael B|2014 Chevrolet Cruze

Confirmed Service Customer

11/3/2025

I showed up without an appointment and Jared got me in for a battery replacement in my Jeep, and was done within 30 minutes

11/4/2025

Michael, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GREEN BAY, WI

Christine D|2026 Chevrolet Colorado

Confirmed Sales Customer

11/5/2025

My sales person was friendly and easy to work with, knowledgeable and honest. I’d like to work with him again.

JASON VANSCHOIACK

11/6/2025

Christine, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

Gwen H|2018 Chevrolet Equinox

Confirmed Service Customer

10/30/2025

The service was great, fast, my tires were rotated and filled right away.

11/2/2025

Gwen, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GREEN BAY, WI

Rick A|2015 Chevrolet Tahoe

Confirmed Service Customer

10/30/2025

Fast and courteous staff

11/2/2025

Rick, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

GREEN BAY, WI

Linda N|2026 Chevrolet Equinox

Confirmed Sales Customer

10/30/2025

Heather Schmitt sold me my car. She was amazing! Answered all of my questions. She was very knowledgeable.

HEATHER SCHMITT

11/2/2025

Linda, we're glad to hear you found our staff was so knowledgeable and helpful! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

TWO RIVERS, WI

Joseph S|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

11/2/2025

Timely meeting and a great salesperson

STEPHANIE LANZ

11/3/2025

Joseph, we're glad everything was completed quickly and to your satisfaction! We sincerely value your business and look forward to your next visit!

Business Response

KAUKAUNA, WI

Verna P|2023 Chevrolet Blazer

Confirmed Service Customer

11/2/2025

Thank You to Ryan in the Service Department to make sure I get the right tires for my Blazer! He knew how worried I was about getting the same tires as the original ones. He also quoted me a price over the phone and he stuck to the quote, after price increased on some labor! I am completely happy with all the service on my Blazer! I really like my new tires!

11/4/2025

We're happy you found our staff to be so supportive during your experience here at Ivan Gandrud Chevrolet, INC.. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

LUXEMBURG, WI

Judith C|2024 Chevrolet Equinox

Confirmed Service Customer

11/6/2025

Great service as always

11/7/2025

Judith, thank you for choosing Ivan Gandrud Chevrolet, INC. as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

Business Response

GREEN BAY, WI

William E|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

11/6/2025

it got done

11/7/2025

William, we appreciate you taking the time to leave us this feedback. Thank you again for choosing Ivan Gandrud Chevrolet, INC. and we hope to see you again.

Business Response

GILLETT, WI

Lee G|2017 Chevrolet 1500 Silverado

Confirmed Service Customer

11/7/2025

The service department personnel are always prompt, friendly, and helpful. The wait area is always clean and comfortable. The work completed on my truck was performed efficiently and solved the issue that my truck had been experiencing. I highly recommend this dealership!

11/9/2025

Our staff is committed to providing each of our clients with the best automotive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

MANITOWOC, WI

Charles S|2023 Chevrolet Traverse

Confirmed Service Customer

11/5/2025

They always do a great job.

11/6/2025

Charles, your satisfaction is our top priority. If you have any further questions, please give us a call. We're always happy to help!

Business Response

GREEN BAY, WI

Mary G|2023 Chevrolet Equinox

Confirmed Service Customer

11/5/2025

I did not wait long. The customer service was e aptly what customer service should be. Friendly and helpful

11/6/2025

Mary, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

DENMARK, WI

James R|2015 Chevrolet Traverse

Confirmed Service Customer

11/5/2025

Very fast and efficient and friendly..

11/6/2025

James, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GREEN BAY, WI

Michael P|2026 Chevrolet Colorado

Confirmed Service Customer

11/5/2025

My truck was ready when Nick said it would be and the splash guards look good

11/6/2025

Michael, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

GREEN BAY, WI

Arthur W|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

11/5/2025

we worked with Alex Young can't say enough about the wonderful way we were treated Alex took a lot of time explaining all the electronics on our new truck and as we worked with him, we never felt that we were rushed it was one on one. when our truck came in, he gave us his personal attention and even stayed after hours to help us. thanks again

ALEXANDER YOUNG

11/6/2025

Arthur, we're happy you found our staff to be so supportive during your experience here at Ivan Gandrud Chevrolet, INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SUAMICO, WI

Thomas B|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

11/10/2025

I couldn’t be more happy with the Gandrud group. They work hard to make sure you are happy. They are honest and try to make sure you are set up right!

HEATHER SCHMITT

11/11/2025

Thomas, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GREEN BAY, WI

Todd P|2023 Chevrolet Colorado

Confirmed Service Customer

11/10/2025

Nick and Race have preserved my status as a future customer. For context, I bought my first new vehicle from Gandrud in Dec. 2018. I then moved, in Feb. 2019, from Green Bay to Seymour, WI. In June 2025, I traded in the Silverado, with 76,000 miles, solely because I knew that my schedule would be way too chaotic for the next year or two to accommodate scheduling anything at all, and I needed a reliable vehicle. Although there are many reputable dealerships much closer to my home, I returned to Gandrud out of loyalty. When my check engine light came on at 5,000 miles, I started thinking seriously about another trade-in for a new vehicle, and at a dealership close to home. Nick and Race have handled this impossible situation gracefully, so I'll give them a chance at pulling off a miracle.

11/11/2025

We are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SEYMOUR, WI

Lisa A|2026 Chevrolet Traverse

Confirmed Sales Customer

11/7/2025

Tanner was my salesman,and I can’t say enough good about my experience. He was very good and was very helpful.

TANNER WARD

11/9/2025

Lisa, thank you for your kind review; we are happy to pass along your comments to the team here at Ivan Gandrud Chevrolet, INC.! We sincerely value your business and look forward to your next visit!

Business Response

DE PERE, WI

Keith P|2026 Chevrolet Colorado

Confirmed Sales Customer

11/7/2025

I had a pleasant experience with Gandrud Chevrolet. The staff provided a low pressure experience and was very knowledgeable about the vehicles I was interested in.

TANNER WARD

11/10/2025

Keith, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MOSINEE, WI

Stephen E|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

11/8/2025

Broke the heat shield to save time rather than unbolt it.

11/10/2025

Stephen, we regret to hear that your experience with us was not a more positive one. We'd like the opportunity to turn your experience around. Please reach out to us at (920) 471-0898 at your earliest convenience to discuss how we can turn this experience into a positive one.

Business Response

DE PERE, WI

Kevin S|2022 GMC 1500 Sierra

Confirmed Service Customer

11/8/2025

Your personal was very nice and did a excellent job

11/10/2025

Kevin, we're happy you found our staff to be so supportive during your experience here at Ivan Gandrud Chevrolet, INC.. We sincerely value your business and look forward to your next visit!

Business Response

GREEN BAY, WI

Todd A|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

11/9/2025

Tanner did a great job, he’s very thorough.

TANNER WARD

11/10/2025

Thank you for your kind review; we are happy to pass along your comments to Tanner here at Ivan Gandrud Chevrolet, INC.! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

DE PERE, WI

Dustin O|2024 Chevrolet Trailblazer

Confirmed Service Customer

11/12/2025

Went very well no issues. Was kept up to date on vehicle.

11/25/2025

Dustin, Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We look forward to your next visit! Take care!

Business Response

MANITOWOC, WI

Jacqueline H|2026 Chevrolet Equinox

Confirmed Sales Customer

11/12/2025

I was able to find what I needed and Joe Fisher answered all my questions I needed answered

JOE FISCHER

11/13/2025

Jacqueline, we're happy you found our staff to be so supportive during your experience here at Ivan Gandrud Chevrolet, INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SEYMOUR, WI

Steven R|2022 Chevrolet Traverse

Confirmed Service Customer

11/13/2025

Very thorough, reasonable and quick!

11/14/2025

Steven, thank you for sharing your positive experience! It is great to hear everything was done quickly and to your satisfaction! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

GREENLEAF, WI

Lyndsey N|2026 Chevrolet Trailblazer

Confirmed Sales Customer

11/11/2025

Fast and easy to get my new car, 5 stars

KADEN STROHL

11/12/2025

Lyndsey, we are very happy to have provided you with such a positive experience! We do hope we can be of assistance in the future. Take care!

Business Response

FORESTVILLE, WI

Kenneth S|2019 Chevrolet Traverse

Confirmed Service Customer

11/11/2025

Great people and excellent service

11/12/2025

Kenneth, our staff is committed to providing each of our clients with the best automotive experience! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

GREEN BAY, WI

Karen W|2024 Chevrolet Equinox

Confirmed Service Customer

11/12/2025

Fast and efficient with service apt

11/12/2025

Karen, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

GREEN BAY, WI

Patricia P|2026 Chevrolet Trailblazer

Confirmed Sales Customer

11/13/2025

Excellent Customer Service

STEPHANIE LANZ

11/14/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for choosing Ivan Gandrud Chevrolet, INC. and we hope to see you again.

Business Response

GREEN BAY, WI

William T|2026 Chevrolet Trax

Confirmed Sales Customer

11/13/2025

You found the right make and model for us and got it quickly The process was very simple and smooth

TYLER SLABY

11/14/2025

William, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MENASHA, WI

Christine P|2018 Chevrolet Suburban

Confirmed Service Customer

11/14/2025

Greeted promptly after pulling up to door to get a Oil Change & Tire Rotation. My 2018 Suburban just turned over 50k miles the night before & was telling me, for some time, to get the oil changed. My apologies for procrastinating but since the weather was beautiful, decided to take it into Gandrud for service. Team was awesome! We were back on the road in around 30 minutes, complete with a full safety check plus a brake check too! Your dealership has this service well organized, painless & thoroughly explained to the customer! Great job everyone! Christine P

11/16/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for choosing Ivan Gandrud Chevrolet, INC. and we hope to see you again.

Business Response

GREEN BAY, WI

Kelly B|2018 Chevrolet Traverse

Confirmed Service Customer

11/14/2025

Shuttle driver was not aware I needed a ride. Advisor was fine no issues. But the customer service women behind the desk need improvement. They are not pleasant as a customer service person should be.

11/16/2025

Kelly, we appreciate you taking the time to leave us this feedback. Here at Ivan Gandrud Chevrolet, INC., we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (920) 471-0898 to discuss ways we can better serve you in the future.

Business Response

DE PERE, WI

Jonathon S|2023 Chevrolet Silverado 1500

Confirmed Service Customer

11/18/2025

Prompt service. All my needs were taken care of.

11/19/2025

Jonathon, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

GREEN BAY, WI

Richard H|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

11/18/2025

Great service

11/19/2025

Richard, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

SOBIESKI, WI

Christi C|2019 Chevrolet Equinox

Confirmed Service Customer

11/18/2025

Had new tires and tire pressure monitors done. All went well.

11/20/2025

We appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

KEWAUNEE, WI

Gary M|2025 Chevrolet Equinox

Confirmed Service Customer

11/18/2025

While the issue is not corrected due to parts availability, they handled the situation well. We were provided transportation to get home and return. Overall they always do a good job both at servicing as well as communication.

11/20/2025

Gary, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SOBIESKI, WI

Derrick J|2019 GMC 1500 Sierra

Confirmed Service Customer

11/18/2025

Quick, responsive and caring

11/20/2025

Thank you for your kind review; we are happy to pass along your comments to the team here at Ivan Gandrud Chevrolet, INC.! We hope to see you soon!

Business Response

DE PERE, WI

Peggy M|2024 Chevrolet Trax

Confirmed Service Customer

11/18/2025

Everything with oil change and tire rotation was great! In checking out there was a problem. They gave someone else my paperwork. Was waiting to be called and then received a emailed receipt showing someone else had submitted a payment. Had to go up there to straighten it out. By that time person that was given my paperwork was gone

11/20/2025

Thank you for taking the time to leave us your honest feedback. Please reach out to us at (920) 471-0898 when you can so we can address this situation directly. Thank you and have a great day.

Business Response

SUAMICO, WI

Kelly W|2026 Chevrolet Equinox

Confirmed Sales Customer

11/19/2025

Knowledgeable and friendly staff. Great experience with Joe Fischer with the sale and Tony with the financing. They take the time to explain and answer all questions.

JOE FISCHER

11/21/2025

Kelly, we're happy you found our staff to be so supportive during your experience here at Ivan Gandrud Chevrolet, INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GREEN BAY, WI

Jeffrey B|2012 Chevrolet Cruze

Confirmed Service Customer

11/19/2025

Your lube department not only changes your car motor oil they do a inspection of all the fluids, and a inspection the tires, tell you the condition, your brakes and what else the car may need.

11/21/2025

Jeffrey, our staff is committed to providing each of our clients with the best automotive experience! Thank you for choosing Ivan Gandrud Chevrolet, INC. - Service and we hope to see you again.

Business Response

ABRAMS, WI

Joseph B|2026 Chevrolet Tahoe

Confirmed Service Customer

11/15/2025

Great service

11/17/2025

We are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

NEW FRANKEN, WI

Mary B|2017 Chevrolet Equinox

Confirmed Service Customer

11/15/2025

Very friendly service dept staff

11/17/2025

Mary, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!

Business Response

SUAMICO, WI

Gary S|2025 Chevrolet Blazer EV

Confirmed Service Customer

11/17/2025

Fast, easy in and out, less than 40 minutes.

11/18/2025

Gary, we're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

GREEN BAY, WI

Timothy J|2025 Chevrolet Silverado 2500 HD

Confirmed Service Customer

11/17/2025

Brought our truck in for first oil change and tire rotation. Service rep texted to say one wheel stud was cross threaded and needed to be replaced. When we came to pick up the truck from oil change, no one knew if the damaged stud and lug nut was replaced or if service had a chance to look at it. We were told we would receive a call from service rep and haven’t heard anything back.

11/18/2025

Timothy, thank you for taking the time to leave us your honest feedback. Please reach out to us so we can work towards a resolution. Thanks for bringing this to our attention. We hope to hear from you soon. All the best, Ivan Gandrud Chevrolet, INC. (920) 471-0898

Business Response

DE PERE, WI

Robert Z|2017 Chevrolet Trax

Confirmed Service Customer

11/17/2025

Great Service! Kept us informed!

11/17/2025

Robert, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

GREEN BAY, WI

Thomas R|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

11/18/2025

Great

ALEXANDER YOUNG

11/20/2025

Thomas, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

HURLEY, WI

Richard K|2024 Chevrolet Silverado 2500 HD

Confirmed Service Customer

11/19/2025

Taylor and his technicians were very friendly courteous and professional. Kept me informed throughout my appointment. Thanks 👌

11/21/2025

Richard, we're glad to hear you found our staff was so friendly courteous and professional. Thanks for taking the time to leave us this information about your recent visit. Take care!

Business Response

SURING, WI

David M|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

11/19/2025

Stephanie and Sam were awesome to work with.

STEPHANIE LANZ

11/21/2025

David, thanks for highlighting some of our staff who helped make this such a great experience! Thank you again for leaving us this response!

Business Response

GREEN BAY, WI

Daniel R|2026 Chevrolet Tahoe

Confirmed Sales Customer

11/20/2025

Great experience.

TYLER SLABY

11/23/2025

Daniel, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

IRON MOUNTAIN, MI

Eric H|2019 Chevrolet Impala

Confirmed Service Customer

11/19/2025

Awesome service!

11/21/2025

Eric, our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!

Business Response

GREEN BAY, WI

Nancy L|2024 GMC Sierra 1500

Confirmed Service Customer

11/20/2025

Relaxing Atmosphere, Professional & Knowledgeable Employees.

11/22/2025

We're glad to hear you found our staff was so knowledgeable and helpful! If you have any further questions, please give us a call. We're always happy to help!

Business Response

GREEN BAY, WI

Doreen D|2012 Chevrolet Cruze

Confirmed Service Customer

11/20/2025

I asked for the pit stop service and to check tires because of low tire pressure. They performed both actions and gave me heads up about some aging parts on my vehicle. Also told me, there no visible damage to my tires. Both things made me very good about the shape my 13th car is in.

11/23/2025

Doreen, It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.

Business Response

GREEN BAY, WI

Nancy L|2023 Chevrolet Equinox

Confirmed Service Customer

11/21/2025

Very professional, easy, explanations, very much ease

11/24/2025

Nancy, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

GREEN BAY, WI

Diana W|2023 Chevrolet Traverse

Confirmed Service Customer

11/24/2025

Excellent service, friendly reception

11/25/2025

We are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Ivan Gandrud Chevrolet, INC.

Business Response

PULASKI, WI

Marcia S|2024 Chevrolet Trailblazer

Confirmed Service Customer

11/25/2025

Fast and friendly!

11/25/2025

Marcia, thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

CECIL, WI

Craig S|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

11/25/2025

No issues, friendly service

11/25/2025

Craig, thank you so much for the positive review! We hope you have a great day!

Business Response

MENOMINEE, MI

Gwen H|2018 Chevrolet Equinox

Confirmed Service Customer

11/26/2025

Took my car for oil change and asked to have air put in my tires. My car was finished with a half hour. Great service.

11/27/2025

Gwen, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

GREEN BAY, WI

David R|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

11/26/2025

Great, fast turnaround

11/27/2025

David, thank you for sharing your positive experience! We sincerely value your business and look forward to your next visit!

Business Response

NEW FRANKEN, WI

Charles S|2023 Chevrolet Traverse

Confirmed Service Customer

11/26/2025

Did a great job putting new tires on our traverse. Happy with the continent tires.

11/27/2025

Charles, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything we can do!

Business Response

GREEN BAY, WI

Jeremy B|2020 Chevrolet Traverse

Confirmed Service Customer

11/20/2025

Had to pay $162 for nothing to be fixed on my vehicle

11/22/2025

Jeremy, we regret to hear that you had this experience with us. We would like the opportunity to make this up to you. Please contact our manager at (920) 471-0898 so we can make your experience a positive one.

Business Response

SEYMOUR, WI

Patrick K|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

11/21/2025

Greg and Sam were awesome to work with! Never felt any pressure towards anything through the entire buying experience. Guys were professional, easy to communicate with and made the purchase process smooth! Thanks guys!

GREG HATTULA

11/23/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

WINNECONNE, WI

Jennifer L|2021 Chevrolet Trailblazer

Confirmed Service Customer

11/21/2025

My oil change and tire rotation appointment went well.

11/23/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

GREEN BAY, WI

Paul S|2020 Chevrolet Traverse

Confirmed Service Customer

11/21/2025

Ryan was great in being flexible with scheduling and getting a few added issues taken care of while the vehicle was in for tire replacement.

11/24/2025

Paul, thanks for highlighting our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

DE PERE, WI

Justin H|2024 Chevrolet Equinox

Confirmed Service Customer

11/24/2025

Went early for an appointment and was in right away and done quickly

11/25/2025

Justin, It is great to hear everything was done quickly and to your satisfaction! Until the next time we meet, take care!

Business Response

GREEN BAY, WI

Sean H|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

11/24/2025

Gandrud has always been great, it's the only place I will bring my truck for any work at all.

11/25/2025

Sean, we are so happy to read such a great review about Ivan Gandrud Chevrolet, INC.! Thank you, and have a fantastic day!

Business Response

GREEN BAY, WI

Jonathan C|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

11/25/2025

Tanner was great. Explained everything well and was not pushy.

TANNER WARD

11/26/2025

Jonathan, thank you for your kind review; we are happy to pass along your comments to the team here at Ivan Gandrud Chevrolet, INC.! We sincerely value your business and look forward to your next visit!

Business Response

IRON MOUNTAIN, MI

Carrie F|2022 Chevrolet Trailblazer

Confirmed Service Customer

11/26/2025

Always great service and timing on point every time thank you for keeping it affordable as well

11/27/2025

Carrie, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GREEN BAY, WI

Mark M|2021 Chevrolet Blazer

Confirmed Service Customer

11/27/2025

Always a great experience.

11/28/2025

Mark, thank you so much for the positive review! We hope you have a great day!

Business Response

GREEN BAY, WI

Angela D|2024 Chevrolet Trailblazer

Confirmed Service Customer

11/27/2025

I appreciated how courteous and thorough the staff were and ensured all my questions were answered and needs were addressed before leaving the shop.

11/28/2025

Angela, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

SHAWANO, WI

David A|2025 Chevrolet Silverado 1500

Confirmed Service Customer

11/27/2025

Everything was great. From making the appointment to the drop off and pick up. The team listened to my concerns and followed through every step of the way. This is the reason I keep buying from Gandrud.

11/28/2025

David, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

GREEN BAY, WI

David B|2025 Chevrolet Tahoe

Confirmed Service Customer

11/27/2025

Quick and efficient as always

11/28/2025

David, we are very happy to have provided you with such a positive experience! Thank you, and have a fantastic day!

Business Response

GREEN BAY, WI

Kurt V|2016 Chevrolet 1500 Silverado

Confirmed Service Customer

11/27/2025

Timely and reliable

11/28/2025

Kurt, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

WRIGHTSTOWN, WI

Michele P|2021 GMC 1500 Sierra

Confirmed Service Customer

12/1/2025

I always have an excellent experience at the dealership. The advisor and mechanic I work with are very knowledgeable.

12/2/2025

Michele, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

BRUSSELS, WI

Terry W|2026 Chevrolet Equinox

Confirmed Sales Customer

12/3/2025

Very inviting dealership. Relaxing environment, Stephanie made me feel relaxed and explained any questions I had. Sam in financing was very helpful and I felt no pressure to close the deal.

STEPHANIE LANZ

12/3/2025

Thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!

Business Response

SHAWANO, WI

William O|2026 Chevrolet Equinox

Confirmed Sales Customer

12/3/2025

Your Sales Consultant KC Behm was excellent to work with. I'm not easily fooled and could tell right from when we first met he is a down to earth, genuine good guy. KC is not pushy, very respectful. I am please I got to meet him. For me, KC's attitude helped make this sale. I'm 83 years old and not easily fooled. Over the years I have had several Terrains and Equinox cars. Have always been pleased with these vehicles.

KEVIN CARL BEHM

12/3/2025

William, thank you for your kind review; we are happy to pass along your comments to KC here at Ivan Gandrud Chevrolet, INC.! We sincerely value your business and look forward to your next visit!

Business Response

DENMARK, WI

Yu S|2025 Chevrolet Trax

Confirmed Service Customer

11/26/2025

great efficiency and great service

11/27/2025

Thank you so much for the positive review! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

CHICAGO, IL

John G|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

11/26/2025

Straight forward and answer all my questions

KEVIN CARL BEHM

11/27/2025

John, we are very happy to have provided you with such a positive experience! If you have any questions, please don't hesitate to reach out!

Business Response

SEYMOUR, WI

Larry J|2017 Chevrolet 1500 Silverado

Confirmed Service Customer

12/3/2025

Gandrud is the only place I will ever take my vehicle they never push unnecessarily service.

12/4/2025

Larry, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

KAUKAUNA, WI

Faye B|2026 Chevrolet Equinox

Confirmed Sales Customer

12/3/2025

Pleasant

JASON VANSCHOIACK

12/4/2025

Faye, thank you so much for the positive review! We hope you have a great day!

Business Response

GREEN BAY, WI

Kenneth S|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

12/3/2025

My wife and I enjoyed working with Tanner Ward he was spot on to all questions and concerns that we had also Troy in finance explained lease process as we went thru the paperwork helped me thru my first time ever leasing I’ve purchased over a dozen new gm vehicles during my lifetime and Gandrud Chevrolet Team provided excellence rite to delivery. Thanks to all involved 😃

TANNER WARD

12/3/2025

Kenneth, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

APPLETON, WI

Jesse M|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

12/3/2025

I had a great experience at the dealership. The salesperson was very friendly and knowledgeable, making the process smooth and easy to understand. The manager was also polite and respectful, which made me feel valued as a customer. Overall, I appreciated the professionalism and positive atmosphere during my visit.

DAVID BURN

12/4/2025

Jesse, thank you so much for your positive comments about Ivan Gandrud Chevrolet, INC.! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

GREEN BAY, WI

Eric W|2014 Chevrolet 1500 Silverado

Confirmed Service Customer

12/5/2025

Got in as soon as I got there and done quickly. They did a good job at telling me what the truck needs in the future.

12/6/2025

Eric, we are so happy to read such a great review about Ivan Gandrud Chevrolet, INC.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

KEWAUNEE, WI

Marvin C|2025 Chevrolet Silverado 1500

Confirmed Service Customer

12/7/2025

It was great

12/8/2025

Marvin, we are so pleased you enjoyed your visit to Ivan Gandrud Chevrolet, INC.! We look forward to your next visit! Take care!

Business Response

KEWAUNEE, WI

Teresa R|2025 Chevrolet Equinox

Confirmed Service Customer

12/3/2025

Team has been well trained for a good customer experience. My service was just an oil change and tire rotation for a new car that i purchased while living in another state. I will most likely continue to trust this dealership for excellent mechanical and customer service.

12/3/2025

Teresa, thanks for highlighting some of our staff who helped make this such a great experience! Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

Roger F|2018 Chevrolet Traverse

Confirmed Service Customer

12/4/2025

Wish there was better hairs in the waiting area!

12/4/2025

Roger, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!

Business Response

LITTLE SUAMICO, WI

Vanessa S|2026 Chevrolet Equinox

Confirmed Sales Customer

12/5/2025

Will was very helpful with my purchase 🙂

ANTHONY BEHREND ALVARENGA

12/6/2025

Vanessa, thank you for your kind review; we are happy to pass along your comments to the team here at Ivan Gandrud Chevrolet, INC.! If you have any further questions, please give us a call. We're always happy to help!

Business Response

HOBART, WI

Jerome G|2026 Chevrolet Silverado 2500 HD

Confirmed Service Customer

12/5/2025

My hard tonneau cover was perfectly installed on my new Silverado 2500 and I couldn't be more pleased with the entire operation of Gandrud!! Jerry Geiger

12/7/2025

Jerome, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

GREEN BAY, WI

Larry K|2024 Chevrolet Traverse

Confirmed Service Customer

12/5/2025

Liked the facility, friendly people, quick service, very busy but in and out at the scheduled time. Liked the multiple waiting areas.

12/7/2025

Larry, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Business Response

DE PERE, WI

Kenton M|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

12/6/2025

Great experience with Gandrud and my salesman Joe Fisher. Easy to deal, with knowledgeable, and great follow up

JOE FISCHER

12/7/2025

Kenton, we're glad to hear you found our staff was so knowledgeable and helpful! We look forward to your next visit! Take care!

Business Response

SUAMICO, WI

James M|2019 Chevrolet Equinox

Confirmed Service Customer

12/8/2025

David was great. Got in and out and very happy with everything.

12/8/2025

James, we're happy you found our staff to be so supportive during your experience here at Ivan Gandrud Chevrolet, INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

NEW FRANKEN, WI

Bruce D|2011 Chevrolet Silverado

Confirmed Service Customer

12/8/2025

Oil change and air filter replacement. Also able to make another appointment for the 2016 Trax. Tire sensor is malfunctioning. It was a good stop at Gandrud.

12/9/2025

Bruce, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

GREEN BAY, WI

Donna J|2024 Chevrolet Equinox

Confirmed Service Customer

12/8/2025

The service was great. They got me right in and serviced my 2024 Chevy Equinox in a timely manner. They offered me a ride if I needed one. i didn''t but it was still nice of them to offer.

12/8/2025

Donna, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

BRUSSELS, WI

Kevin S|2022 GMC 1500 Sierra

Confirmed Service Customer

12/8/2025

They did what I ask,and fix the problem in a timely manner I was very pleased so thank you Ryan an you team

12/9/2025

Kevin, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GREEN BAY, WI

Robert Z|2017 Chevrolet Trax

Confirmed Service Customer

12/8/2025

Very quick service and friendly staff!

12/9/2025

Robert, we're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

GREEN BAY, WI

Anthony S|2019 Chevrolet Traverse

Confirmed Service Customer

12/9/2025

Fast Friendly Service!

12/10/2025

Anthony, It is great to hear everything was done quickly and to your satisfaction! If you're ever in need of more help, please let us know!

Business Response

GREEN BAY, WI

Daniel C|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

12/9/2025

this dealer ship is the best. will work with you to get things done.service shop takes care of you.

12/10/2025

Daniel, thank you so much for your positive comments about Ivan Gandrud Chevrolet, INC.! We sincerely value your business and look forward to your next visit!

Business Response

GREEN BAY, WI

Eric R|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

12/10/2025

Submitted repair to warranty and was no charge to me.

12/10/2025

Eric, we really appreciate your positive review! We sincerely value your business and look forward to your next visit!

Business Response

NEW FRANKEN, WI

James T|2015 GMC 1500 Sierra

Confirmed Service Customer

12/10/2025

Great experience at Gandrud as always!

12/11/2025

James, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

DENMARK, WI

Lauren H|2023 Chevrolet Suburban 1500

Confirmed Service Customer

12/11/2025

Awesome

12/14/2025

Lauren, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

LUXEMBURG, WI

Joshua A|2026 Chevrolet Trax

Confirmed Sales Customer

12/11/2025

My wife and I worked with Stephanie on purchasing our daughter’s first vehicle. Everything was very smooth. Stephanie was very helpful and it was overall an excellent experience.

STEPHANIE LANZ

12/12/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

NEENAH, WI

Gregory J|2021 Chevrolet Equinox

Confirmed Service Customer

12/12/2025

Oil change and tire rotation, in and out in about 30 minutes

12/12/2025

Gregory, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

GREEN BAY, WI

Mark G|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

12/12/2025

My service manager was very cooperative with my needs. They got my truck in and out very quickly. The one thing I do not like is that when I called to make an appointment is that I got a message that messaging is done by text message. I like it that when I call I get a real person to talk to and not that I sit on the phone texting.

12/12/2025

Mark, we are very happy we could provide you with a positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

Business Response

GREEN BAY, WI

David K|2018 Chevrolet Equinox

Confirmed Service Customer

12/12/2025

Service advisor was very helpful. Vehicle was ready on time.

12/13/2025

David, we're happy you found our staff to be so supportive during your experience here at Ivan Gandrud Chevrolet, INC.. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GREEN BAY, WI

Tim V|2026 Chevrolet Colorado

Confirmed Sales Customer

12/13/2025

One of the best experiences I've had at a dealership.

KADEN STROHL

12/13/2025

Tim, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

GREEN BAY, WI

Michael D|2015 Chevrolet Captiva Sport

Confirmed Service Customer

12/15/2025

The service team diagnosed our issue as a simple fix and didn't even charge us for the short amount of time spent on it. Can't get much better than that!

12/15/2025

We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

GREEN BAY, WI

Steve P|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

12/15/2025

Great service always Very helpful service technician

12/15/2025

We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

GREEN BAY, WI

Ellen M|2025 Chevrolet Traverse

Confirmed Service Customer

12/15/2025

Everyone was efficient, welcoming and helpful.

12/15/2025

We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

NEENAH, WI

Wayne K|2026 Chevrolet Equinox

Confirmed Service Customer

12/17/2025

Wait time was as expected.

12/18/2025

Thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LUXEMBURG, WI

Cory B|2026 Chevrolet Colorado

Confirmed Sales Customer

12/17/2025

Everything went smoothly though I was hoping to get a little better deal as i am trying to cut down on monthly expenses. Stephanie was easy to work with.

STEPHANIE LANZ

12/18/2025

Cory, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

Business Response

GREEN BAY, WI

Doug L|2023 Chevrolet Silverado 1500

Confirmed Service Customer

12/9/2025

Not a long stay

12/10/2025

Doug, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!

Business Response

GREEN BAY, WI

Mary K|2022 Chevrolet Equinox

Confirmed Service Customer

12/10/2025

I ordered inside winter mats for the inside of my 2022 Equinox Premier - Todd in parts supply helped me with the order and Ryan Loining in service installed new wiper blades. All the help was excellently performed.

12/11/2025

Mary, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

OSHKOSH, WI

Lisa S|2012 Chevrolet Silverado

Confirmed Service Customer

12/10/2025

Nick is a very helpful and very polite

12/11/2025

Lisa, thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!

Business Response

GREEN BAY, WI

Gerald K|2023 Chevrolet Traverse

Confirmed Service Customer

12/13/2025

service was great

12/14/2025

Gerald, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help!

Business Response

DENMARK, WI

Randall R|2020 Chevrolet Equinox

Confirmed Service Customer

12/24/2025

Service represntative was friendly, keeping me informed on the service and following up if I had questions.

12/15/2025

Randall, our staff is committed to providing each of our clients with the best automotive experience! We look forward to your next visit! Take care!

Business Response

GREEN BAY, WI

Heidi K|2019 Chevrolet Traverse

Confirmed Service Customer

12/16/2025

Very helpful!

12/17/2025

Heidi, we appreciate your positive review about your recent experience with us! We look forward to your next visit! Take care!

Business Response

GREEN BAY, WI

Gregory S|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

12/16/2025

Knowledgeable about the truck Friendly sales staff

ANTHONY BEHREND ALVARENGA

12/17/2025

Gregory, we're glad to hear you found our staff was so knowledgeable and helpful! We look forward to your next visit! Take care!

Business Response

PESHTIGO, WI

Michael M|2015 Chevrolet 1500 Silverado

Confirmed Service Customer

12/18/2025

Oil change and inspection was preformed in a timely manner

12/19/2025

Michael, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

MANITOWOC, WI

Charles M|2018 Chevrolet Equinox

Confirmed Service Customer

12/19/2025

Autumn was so helpful and getting us set up with appointments for our vehicle. She Ali came out to my car to help set it up with my new phone.

12/21/2025

Charles, we are very happy to have provided you with such a positive experience! Thank you for choosing Ivan Gandrud Chevrolet, INC. and we hope to see you again.

Business Response

GREEN BAY, WI

Gary M|2025 Chevrolet Equinox

Confirmed Service Customer

12/18/2025

The repair took acre of all the issues related to the defective module for GPS. The repair took as long as they said and it was done when expected. David did a good job of taking care of us.

12/19/2025

Gary, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

SOBIESKI, WI

Linda B|2016 Chevrolet Trax

Confirmed Service Customer

12/19/2025

Pleasant. I was informed of future investments in tires and wiper blades.

12/20/2025

Linda, your wonderful feedback and rating mean a lot to us. Thank you for choosing Ivan Gandrud Chevrolet, INC. and we hope to see you again.

Business Response

DE PERE, WI

Edgar G|2024 Chevrolet Equinox

Confirmed Service Customer

12/20/2025

I was able to drive the serviced car away at the time estimated and the work was done to my satisfaction.

12/22/2025

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

LUXEMBURG, WI

Christopher S|2025 GMC Sierra 2500 HD

Confirmed Service Customer

12/23/2025

Everyone was great to work with. Way better then the experience I had at Bergstrom

12/24/2025

Christopher, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

GREENVILLE, WI

Aaron M|2022 Chevrolet 1500 Silverado LTD

Confirmed Service Customer

12/23/2025

Fast, friendly, and clean, really didn't have a lot of time to get comfortable, very happy with the service they provided.

12/24/2025

Aaron, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

KAUKAUNA, WI

John G|2025 Chevrolet Silverado 1500

Confirmed Service Customer

12/24/2025

Great quick service

12/24/2025

John, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

SUAMICO, WI

James S|2026 Chevrolet Colorado

Confirmed Sales Customer

12/25/2025

I’ve always been treated like a first customer. My sales rep was absolutely fantastic. Very very helpful.

ALEXANDER YOUNG

12/25/2025

James, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

GLADSTONE, MI

Jason E|2026 Chevrolet Silverado 2500 HD

Confirmed Sales Customer

12/25/2025

Everything was a great experience

JOE FISCHER

12/25/2025

Jason, thank you so much for the positive review! We hope you have a great day!

Business Response

BRUSSELS, WI

Cynthia A|2021 Chevrolet Equinox

Confirmed Service Customer

12/25/2025

Fast, friendly service as always.

12/26/2025

Cynthia, thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We hope to be of service to you again in the future. Best wishes, Ivan Gandrud Chevrolet, INC.

Business Response

GREEN BAY, WI

Daniel C|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

12/25/2025

toke good care of me as allways with updates and call when was done.

12/25/2025

Daniel, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GREEN BAY, WI

Adam F|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

12/26/2025

New truck purchase was a smooth process. Gandrud staff were helpful and explained things well.

ANTHONY BEHREND ALVARENGA

12/26/2025

We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

NEENAH, WI

Nancy M|2023 Chevrolet Tahoe

Confirmed Service Customer

12/29/2025

You replaced the cabin filter and there is a black plastic piece that holds it in on the floor and the glove box was left open!

12/29/2025

Nancy, thank you for taking the time to leave us feedback about your experience with us. We would like an opportunity to make this up to you. If you are willing, please reach out to us at (920) 471-0898 so we can work towards a resolution.

Business Response

GREENLEAF, WI

Rebecca J|2026 Chevrolet Equinox

Confirmed Sales Customer

12/30/2025

They were very helpful and easy to deal with.

TANNER WARD

12/30/2025

Rebecca, we're glad to hear you found our staff was so knowledgeable and helpful! We hope you have a great day!

Business Response

CRIVITZ, WI

Joseph R|2026 Chevrolet Corvette ZR1

Confirmed Sales Customer

12/31/2025

Fantastic service at every level. They accommodated my goofy schedule . Every department made sure things were done right !

GREG HATTULA

12/31/2025

Joseph, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

POUND, WI

Melissa W|2026 Chevrolet Trailblazer

Confirmed Sales Customer

12/31/2025

Bought a brand new trailblazer

STEPHANIE LANZ

12/31/2025

Melissa, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SHAWANO, WI

Randy K|2022 Chevrolet 1500 Silverado

Confirmed Service Customer

12/31/2025

Everyone that i dealt with were awesome! The staff is very knowledgeable, helpful, and very friendly. Keep up the excellent work!

12/31/2025

We're glad to hear you found our staff was so knowledgeable and helpful! If you have any further questions, please give us a call. We're always happy to help!

Business Response

STURGEON BAY, WI

Rufina L|2026 Chevrolet Traverse

Confirmed Sales Customer

12/31/2025

Everyone was very polite. Everything is clean. Very professional.

ALEXANDER YOUNG

1/1/2026

Rufina, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

OCONTO, WI

Steven Z|2026 Chevrolet Traverse

Confirmed Sales Customer

12/31/2025

David was great to work with and we are happy to have worked with him for a second time. We’ll be back again in the future and recommend Gandrud Chevy whenever we can!

DAVID BURN

1/1/2026

We're happy you found our staff to be so supportive during your experience here. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

Business Response

LUXEMBURG, WI

Mark V|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

12/22/2025

Friendly and knowledgeable

ANTHONY BEHREND ALVARENGA

12/22/2025

Mark, thank you so much for the positive review! We hope you have a great day!

Business Response

POUND, WI

Kerri K|2025 Chevrolet Trax

Confirmed Service Customer

12/23/2025

Taylor was great! Service was incredibly fast and I was in and out within a half hour.

12/24/2025

Kerri, it is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!

Business Response

GREEN BAY, WI

Jeannia A|2023 Chevrolet Traverse

Confirmed Service Customer

12/23/2025

The service was quick, personable and thorough.

12/24/2025

Jeannia, we're glad everything was completed quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

APPLETON, WI

Julie K|2025 Chevrolet Equinox

Confirmed Service Customer

12/23/2025

Fast, information delivered well

12/24/2025

We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

DE PERE, WI

Paul S|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

12/24/2025

So far excellent

DAVID BURN

12/24/2025

We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

GREEN BAY, WI

Bradley B|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

12/26/2025

Great service. Very accommodating

GREG HATTULA

12/26/2025

We are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

NEW FRANKEN, WI

Shelly B|2012 Chevrolet Cruze

Confirmed Service Customer

12/29/2025

Ryan was great to work with!

12/30/2025

Shelly, thanks for your praise and kind comments about our team. We hope you have a great day!

Business Response

DENMARK, WI

Scott K|2026 Chevrolet Traverse

Confirmed Sales Customer

12/31/2025

David Burn did an excellent job

DAVID BURN

1/1/2026

Scott, thank you for your kind review; we are happy to pass along your comments to the team here at Ivan Gandrud Chevrolet, INC.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

LUXEMBURG, WI

Steven H|2021 Chevrolet Tahoe

Confirmed Service Customer

12/31/2025

In and out quickly

1/1/2026

Steven, we're glad everything was completed quickly and to your satisfaction! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

GREEN BAY, WI

David K|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

1/1/2026

Great Steph found the truck I wanted

STEPHANIE LANZ

1/2/2026

David, we're so happy we were able to help you out! We hope to see you soon!

Business Response

SUAMICO, WI

Robert C|2025 Chevrolet Equinox EV

Confirmed Service Customer

1/1/2026

Service representative explained everything well.

1/2/2026

Robert, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

GREEN BAY, WI

David K|2018 Chevrolet Equinox

Confirmed Service Customer

1/2/2026

Work was completed on time.

1/3/2026

David, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

Business Response

GREEN BAY, WI

Ronald C|2025 Chevrolet Traverse

Confirmed Service Customer

1/5/2026

My vehicle was serviced in a timely manner. Everything seems fine.

1/6/2026

Ronald, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SHAWANO, WI

Eric A|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

1/5/2026

Wonderful experience

ALEXANDER YOUNG

1/6/2026

Eric, we appreciate your positive review about your recent experience with us! We hope to see you soon!

Business Response

GREEN BAY, WI

Kenneth S|2019 Chevrolet Traverse

Confirmed Service Customer

1/6/2026

The service technician did a great job. And my service manager also was excellent. Thanks

1/6/2026

Thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!

Business Response

GREEN BAY, WI

James J|2019 Chevrolet Equinox

Confirmed Service Customer

1/6/2026

Serviceman Eric was great. Cost of tires was great. But 10% veteran's discount was deceiving. Instead $122 discount, I got $100. When I went back and inquired about it, I was told there is a $100 max. Why wasn't I told this upfront. James Jackovich

1/7/2026

James, thank you for taking the time to leave us feedback about your experience with us. If you'd be willing to provide more feedback, please reach out to us at (920) 471-0898 so we can assist you further.

Business Response

DE PERE, WI

Russell H|2026 Chevrolet Colorado

Confirmed Sales Customer

1/7/2026

Everything went real well. Our sales guy, Derek, was very helpful. He had or found answers to all our questions. Sam handled the warranties and bank stuff and he was very helpful also.

DERIK KENNEDY

1/7/2026

Russell, thanks for highlighting some of our staff who helped make this such a great experience! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

GREEN BAY, WI

Michael S|2026 Chevrolet Silverado 1500

Confirmed Service Customer

1/7/2026

Taylor was very professional

1/7/2026

Thanks for highlighting some of our staff who helped make this such a great experience! We look forward to your next visit! Take care!

Business Response

POWERS, MI

Gary M|2025 Chevrolet Equinox

Confirmed Service Customer

1/7/2026

Service was done well and quickly. The service advisor explained various areas and condition. Appreciate that.

1/7/2026

Gary, it is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

SOBIESKI, WI

Mitchell M|2018 GMC Terrain

Confirmed Service Customer

1/7/2026

Awesome CS

1/7/2026

Mitchell, we are very happy we could provide you with a positive experience! We look forward to your next visit! Take care!

Business Response

GREEN BAY, WI

Linda N|2016 Chevrolet Equinox

Confirmed Service Customer

12/31/2025

David is very customer oriented and I’m pleased to have him help & explain what the problem with my car is! Keep up the good work Gandrud!!

1/1/2026

Linda, our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

Business Response

ONEIDA, WI

Carl C|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

1/1/2026

I was treated very well at all stages of the buying process. Greg Hattula was great.

GREG HATTULA

1/1/2026

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

STEPHENSON, MI

Jeffrey V|2025 Chevrolet Silverado 1500

Confirmed Service Customer

1/5/2026

Quick and seemingly easy.

1/6/2026

Jeffrey, your satisfaction is our top priority. If you're ever in need of more help, please let us know!

Business Response

GREEN BAY, WI

Amber L|2025 Chevrolet Equinox

Confirmed Service Customer

1/6/2026

Bought a 2025 and only got 1 key which should never happen for that new of a vehicle. Never received paperwork i was supposed to after signing and when i contacted the person about getting the paperwork i was ignored. Overall the experience was horrible and made me realize why i would much rather buy a vehicle privately then from a dealership ever again

1/6/2026

We apologize that you have not heard back from anyone at the dealership. A member of our staff will be reaching out to you shortly. We appreciate your business and look forward to speaking with you soon.

Business Response

FREEDOM, WI

Connie F|2022 Chevrolet Equinox

Confirmed Service Customer

1/6/2026

It was awesome. Service was done in a fast timely manner. I love Gandrud oil change service

1/6/2026

Connie, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

WHITELAW, WI

Steven K|2021 Chevrolet 1500 Silverado

Confirmed Service Customer

1/7/2026

Oil change and tire rotate

1/7/2026

Steven, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

DENMARK, WI

Judith H|2024 Chevrolet Trailblazer

Confirmed Service Customer

1/8/2026

Can’t tell you how much I appreciate Taylor when I come in for an oil change. He is so kind and friendly and professional! Both before, and after the work is done on the car.

1/8/2026

Judith, thank you for your kind review; we are happy to pass along your comments to Taylor here at Ivan Gandrud Chevrolet, INC.! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DE PERE, WI

Scott M|2020 Chevrolet 1500 Silverado

Confirmed Service Customer

1/8/2026

Great service but pricey!!!!!!

1/9/2026

Scott, we're happy to hear you had such a positive experience with our team! We can't wait to see you again, have a great day.

Business Response

NEW FRANKEN, WI

Cindy V|2024 Chevrolet Traverse

Confirmed Service Customer

1/8/2026

Great experience with Gandrud. Unfortunately it’s the vehicles themselves - they just are not made like they used to be and so many things go wrong with the new vehicles! Kathy the shuttle driver is amazing! She deserves a raise! So polite, on-time, and cares! She loves her job at 81 years old!!! Truly amazing…

1/9/2026

We appreciate you taking the time to leave us this feedback. We would like the opportunity to address your concerns. Please reach out to us directly at (920) 471-0898 when you have a chance. Thank you, and we look forward to hearing from you.

Business Response

ABRAMS, WI

Linda T|2026 Chevrolet Equinox

Confirmed Sales Customer

1/9/2026

they searched a lot to match me with the car and price I needed. Courteous and kind Team effort was evident

JASON VANSCHOIACK

1/9/2026

Linda, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

Business Response

GREEN BAY, WI

Steven A|2026 Chevrolet Silverado 1500

Confirmed Service Customer

1/9/2026

Fast, friendly. Facility was clean and comfortable. Overall a great experience.

1/9/2026

Steven, we appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care!

Business Response

DE PERE, WI

Martin W|2022 Chevrolet Equinox

Confirmed Service Customer

1/9/2026

It was fast and thorough.

1/9/2026

Martin, we're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

DE PERE, WI

Gail D|2024 Chevrolet Traverse

Confirmed Service Customer

1/10/2026

Oil change and tire rotation was done in a very timely manner

1/11/2026

Gail, we're so happy we were able to help you out! Thank you again for choosing Ivan Gandrud Chevrolet, INC. - Service and we hope to see you again.

Business Response

GREEN BAY, WI

Susan P|2020 Chevrolet Sonic

Confirmed Service Customer

1/11/2026

EVERYONE is kind, courteous, & helpful. The service on my vehicle took les time than anticipated.

1/11/2026

Susan, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

DE PERE, WI

Robert C|2024 Chevrolet Equinox

Confirmed Service Customer

1/11/2026

Service was completed quickly.

1/11/2026

Robert, we're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

MISHICOT, WI

Robert C|2025 Chevrolet Silverado 1500

Confirmed Service Customer

1/11/2026

Service was quick and we were on our way

1/11/2026

Robert, we're glad everything was completed quickly and to your satisfaction! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

MISHICOT, WI

Mark B|2026 Chevrolet Equinox

Confirmed Sales Customer

1/15/2026

Great dealer ship excellent sales team

DAVID BURN

1/15/2026

Mark, your wonderful feedback and rating mean a lot to us. We hope to see you soon!

Business Response

GREEN BAY, WI

Corey K|2026 Chevrolet Equinox

Confirmed Sales Customer

1/8/2026

Joe went above and beyond. We buy all of our cars from Gandrud. We even tell our friends to check you guys out.

JOE FISCHER

1/8/2026

Corey, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GREEN BAY, WI

Susan S|2007 Chevrolet Aveo

Confirmed Service Customer

1/9/2026

In and out in 15 minutes.

1/9/2026

Susan, we really appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

PULASKI, WI

Carissa K|2026 Chevrolet Traverse

Confirmed Sales Customer

1/9/2026

Everybody we worked with, especially Will was very helpful. Took time to listen to what I wanted and

ANTHONY BEHREND ALVARENGA

1/9/2026

Carissa, we're happy you found our staff to be so supportive during your experience here at Ivan Gandrud Chevrolet, INC.. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

CASCO, WI

Marc M|2026 Chevrolet Suburban

Confirmed Sales Customer

1/13/2026

The entire process was very smooth and easy! Gave me a fair price for my trade in and a great price for the vehicle I purchased.

GREG HATTULA

1/14/2026

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

GREENVILLE, WI

Linda B|2017 Buick Encore

Confirmed Service Customer

1/14/2026

I was very pleased with my service advisor, Autumn. She did a great job. I was happy with the end result on the work that was done on my vehicle. I was in the waiting room for two consecutive days for a total of nearly 5 hours. I am not complaining about the length of time, but I have to say I was miserable in the waiting room. I was really uncomfortably cold, even when I dressed warmer for the next day. Also, the music playing was not to my liking so I found it rather annoying. I was so happy to get out of there when the work was done.

1/15/2026

Linda, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!

Business Response

PULASKI, WI

Sed I|2022 Chevrolet Colorado

Confirmed Service Customer

1/14/2026

We experienced excellent customer service at our appointment. The staff were friendly, kind and knowledgeable. Thank you to everyone at gandrud Chevrolet.

1/15/2026

We appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help!

Business Response

GREEN BAY, WI

Glenn D|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

1/15/2026

Great to work with Alex

ALEXANDER YOUNG

1/16/2026

Glenn, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!

Business Response

MARIBEL, WI

Shawn B|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

1/15/2026

I always have an amazing, start to finish experience at Gandrud Chevrolet! Gandrud offers a laid back atmosphere and professional sales experience with the most competitive new vehicle pricing and trade value! Thanks again Gandrud Chevrolet!

DERIK KENNEDY

1/15/2026

Thank you for choosing Ivan Gandrud Chevrolet, INC. as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!

Business Response

GREEN BAY, WI

Andrew D|2026 Chevrolet Colorado

Confirmed Sales Customer

1/15/2026

It was a great experience

HOUSE HOUSE

1/16/2026

Andrew, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

Business Response

GREEN BAY, WI

Kandace H|2016 Chevrolet Malibu

Confirmed Service Customer

1/16/2026

At oil change service, there are a lot inefficiencies in the process. Employees standing around chatting when there are customers waiting. Took over an hour to get out of there just to do a simple oil change...

1/16/2026

Kandace, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (920) 471-0898. We look forward to hearing from you.

Business Response

LUXEMBURG, WI

Dennis & Linda M|2015 Chevrolet Trax

Confirmed Service Customer

1/16/2026

Fast and easy transaction.

1/16/2026

It is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GREEN BAY, WI

Gerald B|2023 Chevrolet Colorado

Confirmed Service Customer

1/17/2026

service was completed on time. Courteous staff.

1/17/2026

We appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

MENOMINEE, MI

Mary D|2024 Chevrolet Trailblazer

Confirmed Service Customer

1/17/2026

Representative was courteous and professional. Service was prompt.

1/17/2026

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

Business Response

GREEN BAY, WI

Lawrence H|2016 Chevrolet Sonic

Confirmed Service Customer

1/18/2026

This is a great dealership with fantastic people. Scheduling is a breeze. The dealership is squeaky clean and they are very eager to help in every way. I have been dealing with them for about 10 years.

1/19/2026

Lawrence, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Business Response

GREEN BAY, WI

Ashley M|2022 Chevrolet Blazer

Confirmed Service Customer

1/18/2026

Was a quick oil change! Sat in a comfortable waiting area on my phone while they took care of my car! They even rotated my tires!

1/18/2026

Ashley, we are very happy to have provided you with such a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

GREEN BAY, WI

Barbara R|2023 Chevrolet Equinox

Confirmed Service Customer

1/18/2026

We were in and out in no time for a tire rotation and were on a limited time that day for other appointments - Chuck O. was the one who took care of us and were very satisfied with his service.

1/18/2026

Barbara, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!

Business Response

GRESHAM, WI

Mark G|2018 Chevrolet 1500 Silverado

Confirmed Service Customer

1/16/2026

This was one of the best service experiences I ever had. I contacted Autumn to get my truck in and she arranged to get it in on my time schedule. She also arranged to use her time to bring my truck to a convenient spot for me to drive it away. She actually opened the door for me, this was a first for me. I think that someone should go and buy her a candy bar.

1/16/2026

Mark, we are very happy to have provided you with such a positive experience! If you're ever in need of more help, please let us know!

Business Response

GREEN BAY, WI

Richard H|2019 Chevrolet 1500 Silverado

Confirmed Service Customer

1/16/2026

Ryan your service manager was fantastic Went out of his way to insure all problems on my truck were addressed Over all a very pleasant experience Can’t thank him enough

1/16/2026

Richard, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.

Business Response

SOBIESKI, WI

Marsha H|2025 Chevrolet Trailblazer

Confirmed Service Customer

1/16/2026

Good work

1/16/2026

Marsha, thank you so much for the positive review! We hope you have a great day!

Business Response

GREEN BAY, WI

Kenneth M|2020 Chevrolet Colorado

Confirmed Service Customer

1/16/2026

Everything was normal

1/17/2026

Kenneth, your satisfaction is our top priority. We hope to be of service to you again in the future. Best wishes, Ivan Gandrud Chevrolet, INC.

Business Response

ALGOMA, WI

Christopher J|2014 Chevrolet Equinox

Confirmed Service Customer

1/16/2026

Great welcome. Fast and efficient. Kind and everyone was smiling. Everything was explained and all questions answered

1/16/2026

Christopher, thanks for your praise and kind comments about our team. Please don't hesitate to reach out to us if there's anything more we can do!

Business Response

GREEN BAY, WI

Marc K|2026 Chevrolet Silverado 1500

Confirmed Sales Customer

1/19/2026

Tanner was very helpful and answered all of my questions. The entire process was hassle free.

TANNER WARD

1/20/2026

Marc, we're happy you found Tanner to be so supportive during your experience here at Ivan Gandrud Chevrolet, INC.. Feel free to reach out to us if you need anything. Have a wonderful day.

Business Response

MENOMINEE, MI

Tania V|2025 Chevrolet Traverse

Confirmed Service Customer

1/19/2026

Excellent

1/20/2026

Tania, thank you; we appreciate your feedback! We look forward to your next visit! Take care!

Business Response

GREEN BAY, WI